When booking I was told what service the car was due the price of the service. Was notified when extra work was needed to be done and which items could be done next service.
Location
Switch locationChadstone Shopping Centre, 1341 Princes Highway, 3166 Chadstone, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dropped off my car at Chadstone Shopping Centre. Couple hours later was advised via phone of servicing results. No urgent repairs required so I was able to pick it up within 3 hours of dropping off. V... See more
Got a puncture on a tyre purchased from MyCar just 3 months ago (4 tyres purchased). Dropped vehicle for puncture repair and MyCar ended up replacing the tyre with under their tyre plan for free as... See more
We've been there for the last two years for our car maintenance and the staff are always friendly and look after us in the greatest manner. They would point out the potential issue we need to notice t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Chadstone
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Chadstone Shopping Centre, 1341 Princes Highway, 3166, Chadstone, VIC, Australia
- (03) 8585 7121
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service.
Good and careful service and pricing!
I have always found MyCar to be…
I have always found MyCar to be reliable, consistent and helpful in serving my vehicle.
Prompt and excellent service
Outstanding service—especially the front desk, which was extremely helpful.
Great service and very customer-friendly and drop-off service is…
The pick-up and drop-off service is incredibly convenient, especially for me as I live close to the shopping centre. It makes getting my car serviced hassle-free, and I can easily get on with my day while they take care of everything. Great service and very customer-friendly!
Excellent service and always willing to…
Excellent service and always willing to explain in detail everything that’s done. Special thank you and shoutout to Carlos (? Hope I got the name right?) for being so helpful.
Very quick
Very quick, well informed in what my estimated costs would be. Helpful and easy to organise
Pete know his stuff
Pete know his stuff, is always helpful and gets the job done. Prices are decent.
The person I spoke to was polite
The person I spoke to was polite, informative and upfront regarding costs. He was understanding and gave me options.
Convenience and affordable
Convenience, transparent billing (no surprises or hidden charges), affordability
Carlos was incredibly helpful and went…
Carlos was incredibly helpful and went the extra mile.
The team here are absolutely brilliant
The team here are absolutely brilliant. Communication and customer engagement is 5 star every time I have used their services, above and beyond what I have experienced at some other car dealerships. Keep up the great work team
Very professional and helpful staff.Car…
Very professional and helpful staff.Car was ready on time.
Get your tyres done here
They found the tiny puncture in my tyre which another service centre couldn’t find. And they fixed it free as they had installed the tyres.
Helpful and efficient admin person.
Helpful and efficient admin person.
Car returned timely.
The work was completed quickly and the team shared warranty information
The work was completed quickly, the team at Coles Store Support Centre mycar are friendly, I paid online and they asked for my flybuys when I collected my keys.
I was there to have a headlight replaced and they let me know of the 2 year warranty which I was really happy about as I have been replacing at super cheap auto and the globes aren't lasting.
Thanks :)
Appreciation
I appreciate MyCar identifying any mechanical issues and giving me the option to do it now or later. Messages & emails are prompt and clear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







