When booking I was told what service the car was due the price of the service. Was notified when extra work was needed to be done and which items could be done next service.
Location
Switch locationChadstone Shopping Centre, 1341 Princes Highway, 3166 Chadstone, VIC, AU
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See what reviewers are saying
Dropped off my car at Chadstone Shopping Centre. Couple hours later was advised via phone of servicing results. No urgent repairs required so I was able to pick it up within 3 hours of dropping off. V... See more
Got a puncture on a tyre purchased from MyCar just 3 months ago (4 tyres purchased). Dropped vehicle for puncture repair and MyCar ended up replacing the tyre with under their tyre plan for free as... See more
We've been there for the last two years for our car maintenance and the staff are always friendly and look after us in the greatest manner. They would point out the potential issue we need to notice t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Chadstone
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Chadstone Shopping Centre, 1341 Princes Highway, 3166, Chadstone, VIC, Australia
- (03) 8585 7121
4.4
Excellent
137 reviews
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Thank you MyCar!!
Great service, friendly staff, speedy work and all very affordable. It was a saving grace when I was dreading the cost of everything!!
May 22, 2025
I did the brake fluid flushing and…
I did the brake fluid flushing and replacement the service required to do every 24 months, however have notifications on the dashboard that it’s necessary repeat in just six months!!!!
Is service even conducted? Or it’s just money charged for no services?
In addition my car was used for 20 km while was “ under service by mechanic “
May 4, 2025
Reliable service, very happy
Carlos communicated clearly what needed to be done, answered my questions patiently, and was kind and polite in all communications. The team serviced my car, replaced the break pads and fitted three new tyres all in a day!
April 24, 2025
First time I did the service at…
First time I did the service at Chadstone and had a hard time located the shop. But with patient and friendliness, staff had guided me to the shop
April 18, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The mycar representative expressed…
The mycar representative expressed absolutely no emapathy regarding my disappointment at not being able to have the tyres I originally purchased fitted to my car. According to the website the tyres I selected "should have been able to fit my car?" but in this instance it wasn't the case.. Of course this wasn't the fault of the mycar Bookings staff member, but he could at least have acknowledged my disappointment and perhaps resolved the issue in a more caring personal manner, rather than just explaining the blunt facts to me and offering basic options, which I had no other choice regardless. The other problem I had which is very annoying was when I received my car back the tyre shine used had stained some of the curb rash on the rims completely black which looked pretty bloody awful! After this experience I wouldn't recommend Mycar..
April 12, 2025
Reply from mycar Tyre & Auto - Chadstone
Hi Andre,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service and prompt updates
The Service and recommendations are professional.
The only problem is locating the store in Chadstone.
March 30, 2025
Polite and friendly on the phone and in…
Polite and friendly on the phone and in person
March 15, 2025
Pricey parts…
Highly recommend for general service and tyres but for anything else get quotes because parts are charged at exorbitant prices e.g
60 p.c. dearer than Repco retail prices
February 7, 2025
Great Service
“I couldn’t be happier with the service I received! The team was professional, efficient, and took great care of my car. Their pricing was very reasonable. I highly recommend this place to anyone looking for reliable car service!”
December 31, 2024
THEY PRICE MATCHED AND PROVIDED THE…
THEY PRICE MATCHED AND PROVIDED THE BEST SERVICE POSSIBLE . VERY PUNCTUAL AND VERY PLEASANT TO DEAL WITH. INTEND TO USE THEM AGAIN
December 4, 2024
The problem which had been caused by a…
The problem which had been caused by a different garage was fixed (when the other garage said they couldn't find a problem.). It may have taken a little longer than expected, but with a man or 2 down it was acceptable.
November 27, 2024
Convenient location for those working…
Convenient location for those working or shopping at the mall, keeps my car running well.
November 22, 2024
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