Hi I went to my car auto about 5:05 on 28 July. I walked in and asked at the desk if they could help me and check my bulb. My front light wasn’t working the gentleman at the desk. I don’t know his na... See more
Location
Switch locationBrimbank Plaza Enter off Station Road (near, Kmart Tyre & Auto Service, 3023 Deer Park, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you My Car at Brimbank, Melbourne. Wonderful, friendly and professional service. They serviced my car, changed battery and i also Purchased tyres whuch includes free My Car Tyre & auto road... See more
Amazing experience! W had John look after us. He was amazing, informative and responsive. We took our Hilux for the first time yesterday, only in for a few hours then received a message the car was re... See more
⭐️⭐️⭐️⭐️⭐️ Amazing Service from Jarrod & Team at Deer Park mycar After weeks of frustration with my battery light issue—and two alternator replacements—other mycar centres just told me to see... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Deer Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Brimbank Plaza Enter off Station Road (near, Kmart Tyre & Auto Service, 3023, Deer Park, VIC, Australia
- (03) 8585 7157
4.5
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Johnny was really friendly and super…
Johnny was really friendly and super helpful with my car. I came in on a Saturday to get my punctured tyre fixed and he was able to fit me in. Professional and knowledgeable
September 29, 2024
Careful check and replace everything in…
Careful check and replace everything in needs.
September 20, 2024
Good customer service
Good customer service
Professional
Knowledgeable
Good communication
September 19, 2024
Friendly and professional service
Friendly and professional service. Communication was prompt & concise. Pleasant experience. Will be back.
September 18, 2024
Great service
Great service - extremely customer focussed. Always more than happy to support local businesses.
September 19, 2024
We are very happy to have found such…
We are very happy to have found such honest and reliable people in this business,Highly recommend.
September 12, 2024
Great support from Johnny and the team
Great support from Johnny and the team. He was able to provide me support when I came in with car issues and did so with a friendly demeanour while already extremely busy.
September 17, 2024
The team are very friendly
The team are very friendly and we’re happy to help with what I needed.
September 8, 2024
Very easy to deal with MyCar Deer Park…
Very easy to deal with MyCar Deer Park team. They worked hard to work what best works for the customers
September 10, 2024
Exceptional service
John and the team offer great service and advise clients perfectly about their vehicles.
September 3, 2024
Very helpful and professional
The team member took the time to explain what they adjusted in my car in non-technical language so that I can be informed of the work that was carried out. This was very helpful to understand and they were very friendly and my tyres were done in the scheduled time. Will come back again.
August 31, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from mycar Tyre & Auto - Deer Park
Hi Dhavan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly service
Friendly service, helpful advice. Driving my car now is so much improved.
August 27, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.