mycar Tyre & Auto - Garden City Reviews 

568
TrustScore 4.5 out of 5

4.6

Westfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU


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See what reviewers are saying

Rated 3 out of 5 stars

I booked to get new tyres and a wheel alignment to be done. Got notified the car was ready for pick up.. when I got there I was told my tie rods need to be replaced but they still went through and did... See more

Rated 5 out of 5 stars

Fast service, friendly staff with clear invoice and confirmation before proceeding. After service clearly explain what’s been done and status of different area of my car. Pricing seems fair as well (I... See more

Rated 5 out of 5 stars

Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more

Rated 5 out of 5 stars

Had a great experience getting my car serviced here yesterday.
The front office staff was attentive, easy to talk to, and took the time to explain the work needed.
My road worthiness checks and tyre p... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Garden City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia

  • (07) 3215 8316

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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4.6

All reviews

(568)

32,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Our car was serviced quickly and efficiently. We were given an approximate time that the car would be ready and that we would be notified once the car was ready, which is exactly what happened. We were emailed a detailed tax invoice which included all the service details and the service details were completed in the car’s log book. Very happy with everything.

May 1, 2025
Rated 5 out of 5 stars

Received a quote for my service so I…

Received a quote for my service so I knew what to expect. Was called within 2 hours with a full quote/explanation of the work that needed to be completed. Was finished by 3:00 that afternoon (was given reasonable expectation of how long it would take). Great experience- everyone was friendly and helpful. Long time customer - will continue to use :)

April 15, 2025
Rated 1 out of 5 stars

Car tyres over pressured and…

Car tyres over pressured and inconsistent
Manufactures recommended pressure on the door sill is 32
They put 37,37,39 and 40

Steering wheel is always sticky from the mechanics dirty hands

April 13, 2025
mycar Tyre & Auto - Garden City logo

Reply from mycar Tyre & Auto - Garden City

Hi John​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

First annual service on BYD Seal

First annual service on BYD Seal.
Easy to book in. Staff were very polite and professional. Car was ready at the advised time. Will certainly come back next time. Also got complimentary Roadside Assist for the next year. 👍 Very happy with Mycar Garden City.

April 11, 2025
Rated 5 out of 5 stars

Great customer service

So grateful to Simon and the team for squeezing me in to get new tyres fitted despite being very busy. Great customer service, quality work and friendly staff.

April 16, 2025
Unprompted review
Rated 2 out of 5 stars

A wheel alignment was conducted without…

A wheel alignment was conducted without notification and then expected to find money for. Systems were down so couldn't even put it on credit. When they called to ask if I want to replace my brakes pads and discs, they mentioned systems were down but didn't mention services that day had to be paid by bank transfer only. It would have been nice to know this information when asking if I wanted extra above what was already paid so I could make informed decisions about payment. Absolutely ridiculous that I was not told earlier that bank transfers were required.

April 16, 2025
Rated 4 out of 5 stars

I had to pay to leave after my appointment

The service of the car went as expected. I was annoyed that I was told that there would be no need to pay to get out of the parking area, it would be validated by MyCar automatically. Minutes later I am having to pay to get my car out of the parking area while traffic is backing up behind me.

April 4, 2025
Rated 5 out of 5 stars

AMAZING SERVICE <3

Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued so i called back next day and they pulled brakes apart and replaced brakes all free of charge, problems fixed. Definitely coming here as my new mechanic, amazing job guys :)

April 10, 2025

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