I booked to get new tyres and a wheel alignment to be done. Got notified the car was ready for pick up.. when I got there I was told my tie rods need to be replaced but they still went through and did... See more
Location
Switch locationWestfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU
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See what reviewers are saying
Fast service, friendly staff with clear invoice and confirmation before proceeding. After service clearly explain what’s been done and status of different area of my car. Pricing seems fair as well (I... See more
Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more
Had a great experience getting my car serviced here yesterday. The front office staff was attentive, easy to talk to, and took the time to explain the work needed. My road worthiness checks and tyre p... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Garden City
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia
- (07) 3215 8316
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We are really happy with the service
We are really happy with the service. Very friendly and accommodating
All good
Staff are great. You don't get treated like a mark or a moron because you don't know car stuff. Prices are decent. Service is quality.
It was for logbook service
It was for logbook service, odometer 137,000km, car made 2017 forester, Rego 989wwo. However staff insisted the service is for 150,000km which is $740 quote. Not to my understanding. After lengthy clarification, which he wasn’t happy was doing. Told me I can just do standard service for $289 instead of.
Prompt and professional service by…
Prompt and professional service by staff. Highly recommend. Good service. Good value.
As always great front of house service…
As always great front of house service and A fostered trust that my car is in its best condition when I leave !
Did exactly what I needed done without…
Did exactly what I needed done without over charging.
Morning guy wasn’t very friendly but I get it, no one likes mornings. The afternoon guy was very nice and explained everything that was performed and what further work was needed.
Where is Steve? He was wonderful there.
Happy customer
Found the source of slow puncture and fixed immediately. Customer service was great.
No complaints
Easy to book. Good customer service. Price reasonable. All problems with car fixed (as expected) including little things like my wipers no longer squeak and I no longer have to turn off istop in my car every time I start it. Yay! No complaints.
Shop while car gets serviced
Super convenient but also wonderful friendly counter service. Car always drives nicely after service from MyCar Garden City.
Outstanding honest car repairs & maintenance
Exceptional, honest, reliable, friendly, personable. Cannot recommend Nathan and Simon highly enough for outstanding old fashioned customer service.
The online booking system was easy to…
The online booking system was easy to use and complete, the staff where awesome and super friendly and helpful in explaining everything to me as well! No issues with my service and tyres since!
Welcome & service was great
Welcome & service was great
No one at waiting room when I returned to pick up car & it wasn’t completed within the time frame requested when placing order online. Wasn’t an issue for me yesterday but on other days it could be. I also didn’t mention any time restrictions when dropping off the car which I would have done if needed
Overall very happy with my experience
My experience was great
My experience was great. Helpful staff and reasonable price. Will be back again next time.
All around great service
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