I booked to get new tyres and a wheel alignment to be done. Got notified the car was ready for pick up.. when I got there I was told my tie rods need to be replaced but they still went through and did... See more
Location
Switch locationWestfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU
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See what reviewers are saying
Fast service, friendly staff with clear invoice and confirmation before proceeding. After service clearly explain what’s been done and status of different area of my car. Pricing seems fair as well (I... See more
Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more
Had a great experience getting my car serviced here yesterday. The front office staff was attentive, easy to talk to, and took the time to explain the work needed. My road worthiness checks and tyre p... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Garden City
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia
- (07) 3215 8316
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So grateful for the My car provided
So grateful for the My car provided - easy to deal with from the start to the end.
Always a great experience the team are…
Always a great experience the team are always friendly and helpful to my old girl almost 25 years old but they look after her (RAV4)
Friendly great communication and job…
Friendly great communication and job well done.Would go back.
Soc
The Alloy wheel on my VWTiguan was…
The Alloy wheel on my VWTiguan was dropped by the technician damaging the face of my rim.
The service advisor told me prior to me taki g the car away and finding it myself.
He has advised that they will contact me to arrange repair.
The service advisor was very apologetic. .
Very disappointing though accidents happen.
I will still be using the team at My Car Garden city as they have always given very good service.
Nathan is a wonderful manager and the…
Nathan is a wonderful manager and the way the team thrives as him as the manager is wonderful. Best customer service that I have experienced in many years thank you to Nathan and all the team
Car was serviced as per my expectations.
Great service and very informative.
Excellent Service and Great Customer Support
I recently had my car serviced with this company, and I’m truly impressed. The customer service was outstanding — the staff was friendly, professional, and clearly cared about delivering a great experience. The service itself was well worth the cost — efficient, thorough, and my car now runs better than ever.
I appreciate how transparent and helpful the team was throughout the process. You can really tell they care about quality and customer satisfaction. Highly recommended for anyone looking for trustworthy, reliable car service!
fanatic work very nice team will go…
fanatic work very nice team will go back,
Thank you A+++
Great customer service
The rescheduling process through to the tyre replacement was handled smoothly. The staff were courteous, and I was very satisfied with the service.
Managed to solve the mystery sound in…
Managed to solve the mystery sound in my car when I drive these 2 years or so when it couldn’t be solved by a few other mechanics
Fixed all issues and kept me updated
Fixed all issues and kept me updated. I am not sure it is the cheapest but am satisfied with the work.
Honest and exceptional service
Honest and exceptional service. Nathan was easy to deal with, listened to my needs and delivered on time.
Would definitely recommend.
Jamie was great
Jamie was great. Got the job done, communcated well and gave me some extra tips. Well done.
Very helpful!
Simon was very helpful and made sure to give every customer his full attention. He went over everything and made sure I was fully informed.
Friendly, great communication, expedient service
Friendly, knowledgeable staff, expedient service, car ready before required time. Great communication.
Friendly helpful service
Friendly helpful service, great communication.
Will definitely be back
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