I booked to get new tyres and a wheel alignment to be done. Got notified the car was ready for pick up.. when I got there I was told my tie rods need to be replaced but they still went through and did... See more
Location
Switch locationWestfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU
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See what reviewers are saying
Fast service, friendly staff with clear invoice and confirmation before proceeding. After service clearly explain what’s been done and status of different area of my car. Pricing seems fair as well (I... See more
Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more
Had a great experience getting my car serviced here yesterday. The front office staff was attentive, easy to talk to, and took the time to explain the work needed. My road worthiness checks and tyre p... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Garden City
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia
- (07) 3215 8316
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The service time booking wasn’t…
The service time booking wasn’t achieved. Seems they are understaffed.
Excellent customer service and AC gas…
Excellent customer service and AC gas replaced during the morning with pickup time as agreed.
Thank you for the excellent service.
Staff fixed the issue in a timely…
Staff fixed the issue in a timely manner and stuck to the quoted price too. Really appreciate this.
Excellent communication and excellent…
Excellent communication and excellent service. Thank you.
Great customer service and convenient
Great customer service and convenient. Online Booking is great and spot on.
fast service
Staff were polite
Staff were polite, helpful. Also knowledgeable. I felt that there customer was there number one concern.
Efficiency
Everything was smooth from start to finish. They even had tyres at the store to change for my car
Absolute top class service
Absolute top class service.
Never been dismissive or condescending.
I drive all the way from Gold Coast for a reason!
Booking the service was easy and…
Booking the service was easy and seamless on the user friendly website. I was kept informed of developments up to the service and the service was carried out as requested without any surprises. The staff were (Nathan and Simon) were friendly, professional and knowledgeable in describing the work carried out and what potential issues to keep an eye on.
They were very helpful
They were very helpful, and I asked for my car to be finished at a specific time, which it was.
Great friendly service from every staff…
Great friendly service from every staff member interacted with from booking, to dropping off the vehicle, communication through the day and collection.
Good service
Good service, and punctual in times of duration of service. Good job, keep it up.
Thank you
Staff were so very helpful
Staff were so very helpful. In particular the gentleman who was stationed at the front desk. Sorry I cant remember his name.
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