mycar Tyre & Auto - Garden City Reviews 

568
TrustScore 4.5 out of 5

4.6

Westfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU


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See what reviewers are saying

Rated 3 out of 5 stars

I booked to get new tyres and a wheel alignment to be done. Got notified the car was ready for pick up.. when I got there I was told my tie rods need to be replaced but they still went through and did... See more

Rated 5 out of 5 stars

Fast service, friendly staff with clear invoice and confirmation before proceeding. After service clearly explain what’s been done and status of different area of my car. Pricing seems fair as well (I... See more

Rated 5 out of 5 stars

Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more

Rated 5 out of 5 stars

Had a great experience getting my car serviced here yesterday.
The front office staff was attentive, easy to talk to, and took the time to explain the work needed.
My road worthiness checks and tyre p... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Garden City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia

  • (07) 3215 8316

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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4.6

All reviews

(568)

32,298 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff at the Garden City outlet

Great staff at the Garden City outlet. They responded to my request for prompt service to minimize my wait. The mechanic who did my service made many notes about work done or work soon needing to be done. A thorough piece of work all-round.

November 4, 2025
Rated 5 out of 5 stars

They did excellent service

They did excellent service. Quick and great job. Also helped me fix the general slacky acceleration response of Jeep. I'm more than happy to bring my car back onwards. Cheers

November 4, 2025
Rated 5 out of 5 stars

Really appreciate their consistent quality and honesty.

This is the second time we’ve taken my mother-in-law’s car to My Car Garden City, and once again, we’re very happy with the service! This time they replaced the brake pads, and everything went smoothly from start to finish. Simon and the team were friendly, professional, and kept us updated throughout the process. The car drives perfectly now, and it’s great knowing she’s safe on the road. Really appreciate their consistent quality and honesty.

November 4, 2025
Rated 5 out of 5 stars

Great customer service, work and pricing

I really love the customer service (and the work at this shop). I usually with communicate with Nathan and Simon, who are always really warm, transparent about pricing and happy to explain what was happening with my car. Simon in particular is really funny and just a general pleasure to be around. My car seems to be working the way it should, for a reasonable cost, and with great customer service. Overall a great experience. Thanks, guys!!

October 31, 2025
Rated 2 out of 5 stars

Bad Attitude

Booking was good. Tyre replacement was good. What really threw me off was the attitude of the guy in the reception area. So unfriendly and not willing to listen.

October 29, 2025
mycar Tyre & Auto - Garden City logo

Reply from mycar Tyre & Auto - Garden City

Hi Kas​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Friendly reception

Serviced my Toyota Yaris yrs recently. Very friendly reception at Westfield Mt Gravatt.

Did a 80000km service a noticeable difference in the drive of the car. Very happy with their service.
Will definitely support them again.

Thanks

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly kind and helpful service

Amazingly kind and helpful service! My tire pressure warning was on, so I stopped by. They not only fixed it for free by adding air but also took the time to teach me how to do it myself. 10/10!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

My tyres for replacement didn't get…

My tyres for replacement didn't get ordered since last 4 week. I had to go with what was available on stock. Also the guy on the counter last week Saturday didn't put our car rego number in westfiled website and we had to pay fees while exiting westfiled garden city after 5 hours. This is common sense if you have a car for servicing, rego number needs to be entered. Disappointing with the way counter guy interact with the customers.

October 11, 2025
Rated 5 out of 5 stars

During the service

During the service, they noticed one of the front wheel mounts needed replacing and advised on replacing it. Which was done.

September 19, 2025

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