Darryl looked after me extremely well. I had come in randomly as my car just started steaming out of the bonnet and it broke down nearby, he immediately organised a mechanic to come straight out, orde... See more
Location
Switch locationKinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680 West Gladstone, QLD, AU
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See what reviewers are saying
Prompt service and communication. Lead to a very pleasant service experience. Dropped car off the afternoon prior to booking time. Work commenced straight away. Identified parts that needed to be s... See more
No problems at all. From booking a service on line to having new brake pads fitted on the rear wheels as recommended by the Townsville Store when new tyres where fitted. All the info was coordinated... See more
In all honesty .. my experience with MyCar business and workers was perfect.. the patience they showed me was outstanding .. each one of the workers couldn't help me any more than they did.. this b... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Gladstone
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680, West Gladstone, QLD, Australia
- (07) 4848 7503
4.6
Excellent
312 reviews
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The customer service has significantly…
The customer service has significantly declined since change of management.
January 7, 2026
Reply from mycar Tyre & Auto - Gladstone
Hi Tamara,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Compliments to MyCar Gladstone
Compliments to MyCar Gladstone, I had to get the tailshaft couplers replaced as well as 4 new tyres. Cannot complain about the excellent service and cost. Unfortunately they couldn't do the wheel alignment due to the hoist being out order, but will let me know when it's fixed and do it then.
Thanks to the Manager Darrell and his staff.
January 6, 2026
Unprompted review
They accommodated my needs making and…
They accommodated my needs making and changing appointments, were efficient timely, and service was great. Thanks.
December 24, 2025
Friendly
Friendly, speedy and done a great job. 1st time getting a service but several times for tyres. Very happy and spoke to me (50yr old) in the way I could understand
December 18, 2025
Did a great job
I recently had my car serviced and couldn’t be happier with the experience. The team did a great job from start to finish, professional, efficient, and easy to deal with. My car was ready on time and is running perfectly. I really appreciated the clear communication and attention to detail. I’d happily recommend them to anyone looking for reliable car servicing.
December 15, 2025
great service…
At first i went in looking to book the car in to look at a slow deflating tyre, but they were able to fit me in straight away. and had it finished in no time, waiting for me when i got back.
December 9, 2025
Great communication and prompt service…
Great communication and prompt service very welcoming and friendly. Definitely recommend and will use again in the future if needed.
December 8, 2025
Unprompted review
Good customer service
Good customer service.
Job started on time and completed within the given timeframe.
Good explanation of work and cost.
December 3, 2025
This business is super
This business is super. Had an overheating issue today, they slotted me in at short notice, identified the issue and fixed it immediately. Very honest, helpful and professional. Couldn't recommend highly enough.
December 1, 2025
Unprompted review
Helpful staff with genuine service
Helpful staff, car ready when they said it would be
November 20, 2025
I had a great experience with My Car…
I had a great experience with My Car Gladstone! They went over and above to assist, and the job was completed on time and at the price quoted.
November 17, 2025
Excellent customer service and…
Excellent customer service and communication
Thanks Nathan 🙂
November 10, 2025
Excellent communication and fast
The mechanics were great, explained everything to me and gave me options to choose from that best suited by budget and driving needs.
October 30, 2025
Friendly staff and effectiveness at…
Friendly staff and effectiveness at doing a great job.
October 18, 2025
Darrel was very welcoming and polite…
Darrel was very welcoming and polite and explained everything to me. You are fortunate to have him as a manager as he knows and loves his job. I feel very confident with him.
October 9, 2025
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