mycar Tyre & Auto - Gladstone Reviews 

312
TrustScore 4.5 out of 5

4.6

Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680 West Gladstone, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Darryl looked after me extremely well. I had come in randomly as my car just started steaming out of the bonnet and it broke down nearby, he immediately organised a mechanic to come straight out, orde... See more

Rated 5 out of 5 stars

Prompt service and communication. Lead to a very pleasant service experience. Dropped car off the afternoon prior to booking time. Work commenced straight away. Identified parts that needed to be s... See more

Rated 5 out of 5 stars

No problems at all. From booking a service on line to having new brake pads fitted on the rear wheels as recommended by the Townsville Store when new tyres where fitted. All the info was coordinated... See more

Rated 5 out of 5 stars

In all honesty .. my experience with MyCar business and workers was perfect.. the patience they showed me was outstanding .. each one of the workers couldn't help me any more than they did.. this b... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Gladstone

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680, West Gladstone, QLD, Australia

  • (07) 4848 7503

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

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4.6

All reviews

(312)

35,705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The owner was super helpful and understanding. Helped me out on the same day I enquired and the service was great!

September 24, 2025
Rated 5 out of 5 stars

No problems at all

No problems at all. From booking a service on line to having new brake pads fitted on the rear wheels as recommended by the Townsville Store when new tyres where fitted. All the info was coordinated from all the Mycar stores I have used over the past five years or so. The car was booked in at a certain time that I was able to negotiate and I was given a time the job would be finished. I was messaged as soon as the car was ready (sooner than was stated)
I am a happy little camper and will remain a satisfied customer of Mycar in the future.

September 18, 2025
Rated 5 out of 5 stars

The crew at Gladstone are absolutely…

The crew at Gladstone are absolutely amazing. I had a quote for around $6000 for replacing a steering rack. The work was completed a lot quicker than anticipated, so lot less in price, so the guys went ahead and completed some other faults they found, plus tyres and came in at $3,500. I was stoked as a pensioner this meant the world to me. Could not give them enough credit for what they achieved.

September 9, 2025
Rated 5 out of 5 stars

Prompt and friendly service.

Prompt and friendly service.

We have bought 2 x set of new tyres in the past and happy with experience, so when we got a screw in our tyre was the first place we thought of for repaired. Darrell and the team repaired the tyre fast and very happy with service.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

I wish there were more stars

I wish there were more stars. Despite pouring, cold, raining day, and the fact I arrived towards closing time on a Friday, I was treated with a smile and professionalism. The friendly staff fixed my tyre puncture and returned the tyre back to my car. I would absolutely recommend MyCar Gladstone for all of your car servies. I know that I will definitely be returning ( hopefully not for more tyre punctures).

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

The manager "Darryl" is a trustworthy

The manager "Darryl" is a trustworthy, friendly and experienced. He runs reliable workshop and goes the extra mile to save you time and money. Always informative of your vehicle's progress.
I will always take my cars to My Care Gladstone and leave them under Darryl's care.

August 9, 2025
Rated 5 out of 5 stars

Amazing service

The guys at mycar were so helpful. I was visiting with my son as he was playing football. I got a screw in my tyre and had to drive nearly 600km home. They got my car in straight away. Whilst I was waiting the manager stay and talked with me while I waited. They were helpful, polite, professional and made it feel homely. Thankyou so much for all your help you guys are amazing

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, understood my concerns, fast and efficient.
The work required was completed and the outcome excellent.
I highly rate this team at Gladstone.

July 15, 2025
Rated 2 out of 5 stars

The time before this service I was…

The time before this service I was advised my windscreen wipers needed to be replaced soon. I was even given quotes for the future on wipers that would need to be ordered in due to Kia having specific models for my vehicle.

When I put my order in for a servicing, I did mention in the notes to please check the windscreen wipers and to phone me with a price on getting them done this time.

When I pick the car up, I asked the man at the counter if the wife is were okay as nobody had contacted me and he seemed very puzzled about why I was asking and told me that they were fine. The only thing he could suggest to do would be to go for a very long drive potentially one hour in the daytime to help charge my battery up.
I advised him that the battery is brand-new. RACQ had recently put it in.

Feeling very confused about this service to be honest, when I arrived to drop my car off staff did not look busy.

Later that day, a friend phoned me to see if I was getting my car service because she noticed my car was sitting in the car park and staff was sitting on the ground chatting.

July 15, 2025

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