Darryl looked after me extremely well. I had come in randomly as my car just started steaming out of the bonnet and it broke down nearby, he immediately organised a mechanic to come straight out, orde... See more
Location
Switch locationKinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680 West Gladstone, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Prompt service and communication. Lead to a very pleasant service experience. Dropped car off the afternoon prior to booking time. Work commenced straight away. Identified parts that needed to be s... See more
No problems at all. From booking a service on line to having new brake pads fitted on the rear wheels as recommended by the Townsville Store when new tyres where fitted. All the info was coordinated... See more
In all honesty .. my experience with MyCar business and workers was perfect.. the patience they showed me was outstanding .. each one of the workers couldn't help me any more than they did.. this b... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Gladstone
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680, West Gladstone, QLD, Australia
- (07) 4848 7503
4.6
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff willing to help & Comms good
August 26, 2024
Very helpful staff..
Very helpful staff... I was made aware of a few minor problems that will be needing attention in the near future..
August 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extreamly dis satisfied costomer
Well My Car undercoated then broke all clips on hub cap and just zippy tied to wheel. Thanks for stuffing my car. Have asked all 5 members of family to Never use My Car again. Not even totally me you would fix. Been a customer for 15 years. Well Gladstone ruined my trust.
August 14, 2024
Reply from mycar Tyre & Auto - Gladstone
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
Kind regards
mycar Team
Awesome guys doing the best job and…
Awesome guys doing the best job and their communication is really good also. I would recommend them to everyone for their car service and repairs 🙌🏻.
August 8, 2024
Thank you Mycar
I had been told that my car needed new tyres so, not knowing anything about tyres, I booked it in at Mycar for new tyres. I dropped the car off and got a call a little later from Mycar telling me that I didn't need new tyres at all. Mycar saved me $645.
August 9, 2024
Good communication
Good communication. Fixed the knock in my car as well as service, tyres & battery.
July 25, 2024
I got there on a Saturday 2 hours…
I got there on a Saturday 2 hours before closing and my car was fixed on the spot. Would recommend!
July 27, 2024
They were friendly
They were friendly, talked me through the process.
A text and call when car was ready.
July 26, 2024
These guys are fantastic
These guys are fantastic. No dramas and give great feedback on any issues with car.
July 17, 2024
The very good customer service
The very good customer service, even with my purchased tyre being placed in my vehicle for me, when they noticed painful limp.
July 13, 2024
Staff were professional and listened to…
Staff were professional and listened to you. First time being there and will definitely be back. Thanks
July 4, 2024
very good service
very good service, honest information , from the first phone call , to entry . we have never been let down .i am a regular customer
June 26, 2024
Very easy experience
Very easy experience. Booked for tyres and a service. Car was ready when promised. Was given an explanation of 2 minor problems found so I am aware in the future.
June 25, 2024
Great Servicce
Great team, great communication and very professional team to deal with.
June 25, 2024
Good service
June 21, 2024
We found the guy who we spoke to at the…
We found the guy who we spoke to at the counter at Mycar extremely helpful and very pleasant. We are already a return customer and again we will be back.
Thank you to Mycar Gladstone team
June 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.