mycar Tyre & Auto - Helensvale Reviews 

877
TrustScore 4.5 out of 5

4.7

Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more

Rated 5 out of 5 stars

Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... See more

Rated 5 out of 5 stars

We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... See more

Rated 5 out of 5 stars

The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Helensvale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia

  • (07) 3215 8318

4.7

Excellent

TrustScore 4.5 out of 5

877 reviews

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4.7

All reviews

(877)

32,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good!

Barry and the boys at Helensvale were very good. Got my car in last minute and sorted it within the week.

August 27, 2025
Rated 1 out of 5 stars

Disappointed and would like a resolution

I brought my LDV ute in for a service yesterday and paid $900. I was told it failed the battery test and it had other issues, which I said I couldn't afford to fix at the moment but over the next few pay weeks I could. New battery was quoted $399 for a replacement, but it needed to be ordered in, which meant extra cost and time without the car. Since I’ve never had starting issues and no battery warning light has ever appeared on the dash, I chose not to proceed. Mycar person never said it was urgent either, and car started fine on pick up.
Today, however, my son went to start the car and the battery was completely dead. Given this happened the day after the service, I’m concerned. I usually have both my cars serviced here, but Im really considering going elsewhere.

August 23, 2025
Rated 5 out of 5 stars

Good reliable service

I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price.
I received a call suggesting what was needed to be rectified in addition to my vehicle service but no pressure was applied on me to proceed even though in this case I wanted to go ahead.
Pick up time is pretty well calculated as well.
Barry explained everything in detail prior to paying.

August 18, 2025
Rated 4 out of 5 stars

Flat tyre…

I had a flat tyre and found it convenient to drop the car off and walk to the shopping centre. I was disappointed with the non reply I got when I asked what had caused the flat tyre.
There was also a lot some greasy substance left on the rim edge near the tyre.

August 12, 2025
Rated 5 out of 5 stars

Tyre grip issues.

My wife had problems with her Kia Carnival with the tyres griping on our steep drive when wet, All options were discussed and options explained in detail. 2 new front tyres fitted and no further issues, I also got the battery replaced as the one in was almost completely dead. Great service by polite and very knowledgeable staff.

August 7, 2025
Rated 5 out of 5 stars

SATISFACTION

The professional and friendly staff, along with the accurate information regarding time of the work being completed. All work undertaken was clearly reported on information document. Will be back.

August 6, 2025

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