I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more
Location
Switch locationHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
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See what reviewers are saying
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... See more
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... See more
The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Helensvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia
- (07) 3215 8318
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Friendly staff and work completed in a…
Friendly staff and work completed in a timely manner.
Very good!
Barry and the boys at Helensvale were very good. Got my car in last minute and sorted it within the week.
They did exactly what I expected
They did exactly what I expected. No hidden suprises or costs.
Disappointed and would like a resolution
I brought my LDV ute in for a service yesterday and paid $900. I was told it failed the battery test and it had other issues, which I said I couldn't afford to fix at the moment but over the next few pay weeks I could. New battery was quoted $399 for a replacement, but it needed to be ordered in, which meant extra cost and time without the car. Since I’ve never had starting issues and no battery warning light has ever appeared on the dash, I chose not to proceed. Mycar person never said it was urgent either, and car started fine on pick up.
Today, however, my son went to start the car and the battery was completely dead. Given this happened the day after the service, I’m concerned. I usually have both my cars serviced here, but Im really considering going elsewhere.
The staff member was able to handle my…
The staff member was able to handle my requirement by supplying the items required. His assist was welcomed .
Good reliable service
I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price.
I received a call suggesting what was needed to be rectified in addition to my vehicle service but no pressure was applied on me to proceed even though in this case I wanted to go ahead.
Pick up time is pretty well calculated as well.
Barry explained everything in detail prior to paying.
Flat tyre…
I had a flat tyre and found it convenient to drop the car off and walk to the shopping centre. I was disappointed with the non reply I got when I asked what had caused the flat tyre.
There was also a lot some greasy substance left on the rim edge near the tyre.
Exceptional service
Tyre grip issues.
My wife had problems with her Kia Carnival with the tyres griping on our steep drive when wet, All options were discussed and options explained in detail. 2 new front tyres fitted and no further issues, I also got the battery replaced as the one in was almost completely dead. Great service by polite and very knowledgeable staff.
Experience was great
Experience was great work done
Before time allocated as I had to go to work in the afternoon
SATISFACTION
The professional and friendly staff, along with the accurate information regarding time of the work being completed. All work undertaken was clearly reported on information document. Will be back.
The staff were so helpful in the case…
The staff were so helpful in the case of my emergency
Extremely well looked after as always
Extremely well looked after as always. Would not consider going elsewhere.
Clear communication
Clear communication, explain what needs to be done and give accurate price
Easy drop off and pick up great…
Easy drop off and pick up great communication with anything needed for your car
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