mycar Tyre & Auto - Helensvale Reviews 

876
TrustScore 4.5 out of 5

4.7

Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU


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See what reviewers are saying

Rated 4 out of 5 stars

I was quoted to service price when booking. It was same when I picked it up. I was advised during the day what wrong with the car and whether anything was required, which it wasn't. All ready to g... See more

Rated 5 out of 5 stars

I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more

Rated 5 out of 5 stars

My car has done 320k and the staff at MyCar have serviced it well. Staff are courteous and helpful, advising me of any issues that need attention and carrying out their work in a timely and profession... See more

Rated 5 out of 5 stars

Always like dealing with the staff at Westfield Helensvale my car tyre and auto.. although my car needed a lot of work done, they were quick and prompt with the work done and with a sense of humour.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Helensvale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia

  • (07) 3215 8318

4.7

Excellent

TrustScore 4.5 out of 5

876 reviews

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4.7

All reviews

(876)

32,205 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

The staff here are fantastic and every time my car has had a service or repairs, I've left there feeling a bit more knowledgeable than the visit before, thanks to them taking the time to educate me about certain things relating to my car. I really appreciate this.

September 29, 2025
Rated 5 out of 5 stars

The lads at Helensvale are always…

The lads at Helensvale are always friendly, professional and informative.
Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep up the good work because integrity means a lot in this world.

September 21, 2025
Rated 5 out of 5 stars

Excellent customer service…

Excellent customer service from Nick U at helensvale. This was a second visit after some issues were picked up during previous service. Well priced, knowledgeable and quick turnaround with repairs. Would recommend

September 22, 2025
Rated 5 out of 5 stars

Such an easy stress free process

So easy to book in and so fast to get it fixed up and back. Love the txt system that is used also. Just so easy and friendly staff. Times like this are so stressful as it is, so the experience had here always helps heaps. Thank you.

September 18, 2025
Rated 5 out of 5 stars

Great service as always

Great service as always, been bringing our cars to MyCar at Helensvale Westfield for the past 4yrs with the best services, professionalism amd no dramas or rip offs, which is always great

September 18, 2025
Rated 5 out of 5 stars

Best service centre

We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The personnel are very approachable.

September 8, 2025
Rated 1 out of 5 stars

Can not get parts and fit them

I recently had my car serviced and was advised that I needed new engine mounts. I was also told that these parts could not be sourced by you, but that if I was able to obtain them, you would fit them.
I purchased brand new engine mounts from Repco — the same supplier you order from — and brought them and have the receipt. However, I have now been told that you cannot fit parts supplied by customers.
These are new, genuine parts in their original packaging, and this sudden change in approach is disappointing. It feels as though your policy is discouraging me from returning as a customer.

August 30, 2025
Unprompted review

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