I was quoted to service price when booking. It was same when I picked it up. I was advised during the day what wrong with the car and whether anything was required, which it wasn't. All ready to g... See more
Location
Switch locationHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
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See what reviewers are saying
I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more
My car has done 320k and the staff at MyCar have serviced it well. Staff are courteous and helpful, advising me of any issues that need attention and carrying out their work in a timely and profession... See more
Always like dealing with the staff at Westfield Helensvale my car tyre and auto.. although my car needed a lot of work done, they were quick and prompt with the work done and with a sense of humour.
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Helensvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia
- (07) 3215 8318
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Everyone was punctual and friendly.
Rang in the morning
Rang in the morning, alternator fitted car pickup after lunch.They were able to do my car at an hour notice.
Very pleased 😀
Customer service is great
Customer service is great. Always friendly, helpful and on time.
Real World advice for Repair & Maintenence
Friendly, prompt, efficient and cost effective.
Appreciate the assistance.
Excellent Service
The staff here are fantastic and every time my car has had a service or repairs, I've left there feeling a bit more knowledgeable than the visit before, thanks to them taking the time to educate me about certain things relating to my car. I really appreciate this.
Fast and easy
The lads at Helensvale are always…
The lads at Helensvale are always friendly, professional and informative.
Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep up the good work because integrity means a lot in this world.
Excellent customer service…
Excellent customer service from Nick U at helensvale. This was a second visit after some issues were picked up during previous service. Well priced, knowledgeable and quick turnaround with repairs. Would recommend
Such an easy stress free process
So easy to book in and so fast to get it fixed up and back. Love the txt system that is used also. Just so easy and friendly staff. Times like this are so stressful as it is, so the experience had here always helps heaps. Thank you.
Great service polite staff explained…
Great service polite staff explained problems and didn’t make me pay for things that weren’t needed
They called me telling me my car needs…
They called me telling me my car needs a wheel alignment and 2 new headbulbs . Very helpful
Great service as always
Great service as always, been bringing our cars to MyCar at Helensvale Westfield for the past 4yrs with the best services, professionalism amd no dramas or rip offs, which is always great
staff always helpful and obliging
staff always helpful and obliging. Been going there for years. Probably aways will!
Well advised ,finished ahead of …
Well advised ,finished ahead of time and person I dealt with was polite and efficient
Best service centre
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The personnel are very approachable.
Can not get parts and fit them
I recently had my car serviced and was advised that I needed new engine mounts. I was also told that these parts could not be sourced by you, but that if I was able to obtain them, you would fit them.
I purchased brand new engine mounts from Repco — the same supplier you order from — and brought them and have the receipt. However, I have now been told that you cannot fit parts supplied by customers.
These are new, genuine parts in their original packaging, and this sudden change in approach is disappointing. It feels as though your policy is discouraging me from returning as a customer.
Friendly staff and work completed in a…
Friendly staff and work completed in a timely manner.
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