mycar Tyre & Auto - Innaloo Reviews 

402
TrustScore 4.5 out of 5

4.7

Innaloo City Centre Enter off Scarborough Beach Road, (opposite Leige Street), 6018 Innaloo, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I am 76 years old and know nothing about cars and had a light come on the dashboard. I went to the Innaloo branch for the first time and I had absolutely outstanding service from them also the help gi... See more

Rated 5 out of 5 stars

All the friendly staff members were extremely helpful by providing professional, honest information about my car. They explained it to me in simple terms, which I could understand. I was grateful fo... See more

Rated 5 out of 5 stars

I went in this morning after discovering a screw in one of my tyres. I left the tyre with them and returned later that afternoon to find everything sorted. The repaired tyre was refitted, all the pres... See more

Rated 5 out of 5 stars

The team at my car went above and beyond to fix a persistent issue with my vehicle which was causing further damage to other parts of my car. They explained thoroughly what they were doing to address... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Innaloo

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Innaloo City Centre Enter off Scarborough Beach Road, (opposite Leige Street), 6018, Innaloo, WA, Australia

  • (08) 6330 7409

4.7

Excellent

TrustScore 4.5 out of 5

402 reviews

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4.7

All reviews

(402)

32,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kind to customers

The person in charge was kind enough to ask me what the reason was for replacing my 4 tyres. I told him my answer and he suggested we changed 2 only as the other 2 are still looking good and could still last perhaps 2-3 years more. I appreciated that because they care for the customers and the car.

May 17, 2025
Rated 5 out of 5 stars

Thanks!

Could not fault any aspect of the process, from booking my car in to collecting it after the service.

May 15, 2025
Rated 5 out of 5 stars

new tyre

Called in the morning, very friendly person on recption. Got me in for the afternoon, with a quote upfront.
Was told it would take at least 30 minutes, was completed in under 20.
Very easy experience

May 5, 2025
Rated 5 out of 5 stars

Exceptional Customer Service - Liam and Billy deserve a pay rise

Liam and Billy deserve a pay rise. They were exceptional with their help and kindness with 2 females who had no idea about cars. Fixed my corroded battery and my daughter’s lights. Couldn’t be more helpful and trustworthy. I’ll be bringing my other daughter’s car back here too. Well done guys.

May 10, 2025
Rated 5 out of 5 stars

1st time ive used Mycar

1st time ive used Mycar. Excellent service. Cannot fault them. The job was done quickly. Price was good and staff were very professional. Well done everyone.

May 8, 2025
Rated 5 out of 5 stars

I rang mid afternoon to get lights…

I rang mid afternoon to get lights fixed before heading on a long road trip. Arrived at MyCar Innaloo at 3.30pm … light replaced within 10 minutes, oil checked, tyres checked, at no cost to me! such friendly and amazing service. thank you !

May 2, 2025
Unprompted review
Rated 4 out of 5 stars

My experience was excellent…

My experience was excellent particularly the man I dealt with was so friendly and professional.👍
Unfortunately I own a MG HS😩!!and have problems resetting the Tyre pressure sensors! But again your friendly professional is going to resolve it!
Thanks Mycar👍 I would recommend Mycar to all my friends. Thanks Gordon😄😄

April 24, 2025
Rated 1 out of 5 stars

Paid $289 just for an oil change and a…

Paid $289 just for an oil change and a check on any problems with the car and wrote a list of things wrong, one of them was the need for a wheel alignment, I had just had a wheel alignment done a month prior through another mechanic, when I told them that they said it’s out by 1mm so we highly recommend getting a wheel alignment, caught out making it up to get more money out of me, absolutely disgusting

April 17, 2025
mycar Tyre & Auto - Innaloo logo

Reply from mycar Tyre & Auto - Innaloo

Hi WK​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

regarding the service 15th April on my…

regarding the service 15th April on my daughter’s Kia Cerato, your service was not good enough. Your invoice clearly states Tyre Inspection & Pressure check/adjust. The next day we found her rear passenger tyre was very flat. We took it to the garage ourselves to check the tyre pressure. PSI for her car should be 32, her tyres were 20 and the flat one was 5, this is appalling service.

April 16, 2025
Unprompted review
mycar Tyre & Auto - Innaloo logo

Reply from mycar Tyre & Auto - Innaloo

Hi Tracy​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Mycar Innaloo

Thank you to Aaron at Mycar Innaloo today. The key battery on my MG had expired and Aaron arranged a new battery and got me going again. Very friendly and efficient.

April 19, 2025
Unprompted review

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