mycar Tyre & Auto - Maddington Reviews 

261
TrustScore 4.5 out of 5

4.7

Maddington Metro Plaza Enter off Herbert Street (near Burslem Drive), 6109 Maddington, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I needed my clutch changing and my spark plugs on my Nissan dualis 2008 ..my car did a great job ..Troy even showed me the old plates and how worn they were...we already use them for our deisel hi ace... See more

Rated 5 out of 5 stars

They were able to fit me in on short notice and processed the job in an efficient manner. Didn't sting me for any extras only did what was required at that service. Also and this is the bit that impre... See more

Rated 5 out of 5 stars

From start to finish the whole experience was very quick. I was informed every step of the way about what was being done to my car and the cost of all the work. The staff were very helpful and expla... See more

Rated 5 out of 5 stars

Friendly Staff. Wonderful customer service. Great price specially for small quick works. Took 5-10 min for changing globe at West Perth My Car the other day and I was served yesterday at 5:27 to re... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Maddington

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Maddington Metro Plaza Enter off Herbert Street (near Burslem Drive), 6109, Maddington, WA, Australia

  • (08) 6330 7407

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.7

All reviews

(261)

32,223 reviews in the last 12 months

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Rated 4 out of 5 stars

I booked on Saturday for tyre change on…

I booked on Saturday for tyre change on Monday 10am and was told that my booking on Monday 10am is confirmed. On Monday 10am I arrived but was told there’s no booking under my name and rego number. That was strange. The man behind the counter was very helpful and he took my car in and within an hour, I had my two front wheel changed including the wheel alignment was done.
I was very impressed. Good job to those guys.

March 17, 2025
Rated 5 out of 5 stars

Van service

They were able to fit me in on short notice and processed the job in an efficient manner. Didn't sting me for any extras only did what was required at that service. Also and this is the bit that impressed me, the mechanic looked up specific details regarding my vehicle, tyre pressures etc so that or was done correctly. Didn't assume based on the usual as it were.

March 13, 2025
Rated 1 out of 5 stars

I Will not be using them again

I Will not be using them again

February 11, 2025
mycar Tyre & Auto - Maddington logo

Reply from mycar Tyre & Auto - Maddington

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

They didn't thoroughly investigate the…

They didn't thoroughly investigate the issue of my fuel gauge which has been malfunctioning. They informed me that they would remove the tank and find the fault. But they didn't do it for lack of staff. What they did was just scanned for the electrical fault. Not happy with their service.

February 7, 2025
mycar Tyre & Auto - Maddington logo

Reply from mycar Tyre & Auto - Maddington

Hi Muhammad​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

Why a 5 hour time quote?

Was told to have my car there at 8am. Doors weren't even open. When I left to go home at 8.55am my car hadn't moved from where I had parked it. Was originally told to pick my car up at 1pm, so 5 hours?. Thought that was quite long for just a standard service.

February 5, 2025
mycar Tyre & Auto - Maddington logo

Reply from mycar Tyre & Auto - Maddington

Hi Lorna,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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