mycar Tyre & Auto - Maddington Reviews 

261
TrustScore 4.5 out of 5

4.7

Maddington Metro Plaza Enter off Herbert Street (near Burslem Drive), 6109 Maddington, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I needed my clutch changing and my spark plugs on my Nissan dualis 2008 ..my car did a great job ..Troy even showed me the old plates and how worn they were...we already use them for our deisel hi ace... See more

Rated 5 out of 5 stars

They were able to fit me in on short notice and processed the job in an efficient manner. Didn't sting me for any extras only did what was required at that service. Also and this is the bit that impre... See more

Rated 5 out of 5 stars

From start to finish the whole experience was very quick. I was informed every step of the way about what was being done to my car and the cost of all the work. The staff were very helpful and expla... See more

Rated 5 out of 5 stars

Friendly Staff. Wonderful customer service. Great price specially for small quick works. Took 5-10 min for changing globe at West Perth My Car the other day and I was served yesterday at 5:27 to re... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Maddington

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Maddington Metro Plaza Enter off Herbert Street (near Burslem Drive), 6109, Maddington, WA, Australia

  • (08) 6330 7407

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.7

All reviews

(261)

32,223 reviews in the last 12 months

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Rated 4 out of 5 stars

Your staff were friendly

Your staff were friendly, knowledgeable and helpful. The manager was flexible with their approach in dealing with my car and didn’t try to put add ons to the service of my vehicle!

January 17, 2025
Rated 5 out of 5 stars

Black Friday Perelli deal

Black Friday Perelli deal.

Not only was the value excellent, but the process of ordering & booking was easy and smooth. On the day, the staff at Mycar Maddington were very helpful and polite and the work was carried out on time. Overall I would highly recommend Mycar Maddington for the fitment of new tyres and am likely to use them for future servicing requirments.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful

I was able to get my car in even though they were busy, good customer service.

December 30, 2024
Rated 1 out of 5 stars

November

Last visit a few weeks ago. I took my car in for a quote for a repair, was quoted $945. Got outside opened the key on my fob and it just fell out. I took it inside again and was told the pin that held the key in the fob had fallen out. The manager and staff member looked for it but didn't find the pin. I strongly suspected they knew the pin had fallen out before I picked it up, and handed me the fob with the key inside, knowing the pin was gone and when I got outside and opened the key it would fall out OUTSIDE of their premises. It did. i went back inside, they searched for the pin but couldn't find it. They folded the key fob deliberately and knew I would discover it was broken when I got outside.. they rushed to fit a pin that was the wrong size and warned me not to retract the key as it might fall out. THIS was my only key fob. Next time I returned to get the repair done, I demanded a discount as it was almost $100 to buy a new keyfob. He agreed to take $45 off the cost of the repair.

I have been bringing my vehicles here for 20 odd years with no issues. Just recently with a new manager (David) I have noticed a habit of deception with repairs. Quoted $945 for a new ignition coil and new fuse, a guy at my work quoted me about $100 to do the same repair. I went with myCar. Probably a big mistake. Autobahn has fantastic reviews and I am seriously considering a move to them. Today when picking up my car from a service, I asked my son to come with me. Sadly, myCar Maddington seems to be ripping off women on their own. 20 years. Disappointing service.

November 14, 2024
Unprompted review
mycar Tyre & Auto - Maddington logo

Reply from mycar Tyre & Auto - Maddington

Hi Rose​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Rated 1 out of 5 stars

VERY DISAPPOINTED!

VERY DISAPPOINTED!! Took my car for 6 monthly servicing at Mycar Maddington. My brother spoke highly of “mycar”.. so booked an appointment with them. When I took my car in .. the guy at the service desk tried hard to convince me to get the log book servicing done instead of 6 monthly service (as my car is 9 years old and expired warranty). I stood my ground and asked him for just the 6 monthly service. He was a total SCAMMER and he tried to SCAM ME as I am a female/ woman. After the service was done he called me and I was still in the shopping centre waiting for that call. I told him that I will be there in 2 minutes. When I arrived there he went on saying that I need 4 tyres that needs replacing and my battery needs to be changed. Right there I could see the RED FLAG as I got a NEW battery just a few months ago (and it is still under warranty) and I clearly remembered that I had got a new tyre last year. He had printed a quote sheet for me with the same info and I have the proof. So I just paid for the servicing he had done and I left with the bill plus the quote. I booked an appointment to get my tyres changed and get the battery checked at another RELIABLE place. That place checked my tyres and the battery and they provided me with the report. My battery is 100% PERFECT and the tires still have a YEAR of life left on them. Just SHOCKING!! Couldn’t believe how these guys have the nerve to scam innocent women. I will be reporting these guys soon. Cheers!

December 7, 2024
Unprompted review
mycar Tyre & Auto - Maddington logo

Reply from mycar Tyre & Auto - Maddington

Hi Shaila​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service all round. Thumbs up!

Mycar Maddington. Staff are excellent: well informed, professional, efficient & friendly. Quality of service is high. Prices very reasonable too. Good job guys. I am now a regular customer.

November 13, 2024
Rated 5 out of 5 stars

Show the faulty items

They fixed the problem but the most important thing which I think should be a standard service is to show the faulty items which caused the issues. this was provided for me on pick up of my car.

November 21, 2024
Rated 5 out of 5 stars

Young mechanic with mullet

Great service awsome customer service. My car Hyundai i20 feels very smooth like a new car . The tyres a purchase were mid range at a great price. The young mechanic with the cool mullet did a great job....

November 16, 2024
Unprompted review

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