Professional, knowledgeable and helpful staff. I was told up front what needed doing - and the cost. If any extra work is needed they inform me by phone. No nasty surprises. I find the service consist... See more
Location
Switch locationShell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122 Holland Park, QLD, AU
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See what reviewers are saying
I had been having issues with my Alternator belt shredding, with nobody being able to tell me what was causing it. I asked Mycar to check the tension on the belt (no mention of the issues) and they... See more
Very prompt service. The staff are very helpful and friendly. I had 4 new tyres put in my car in December. In June l had a puncture - nonmendable- replaced with a new tyre at no cost. Thank you Mylar.... See more
Booked on line, did not feel genuine -so decided to go to the garage and verify - Never heard of me! The phone call center is a total waste of time and damaging the business! On checking in at the g... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mt Gravatt
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122, Holland Park, QLD, Australia
- (07) 3215 8329
4.7
Excellent
324 reviews
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Great friendly customer service
Great friendly customer service. Quick service and messaging once the service was completed made it a very good experience.
September 13, 2024
Fit in the service last minute and…
Fit in the service last minute and super communicative
September 5, 2024
Great communication
Great communication. Solid explanation and discussing of both the problem and the solution. Timely service.
September 4, 2024
local friendly service god feedback
September 7, 2024
Quick service
Able to fit me in the last minute. Phoned me to advise of the problems and offered solutions to get me back on the road quickly
September 6, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Didn't stamp the log book for the last…
Didn't stamp the log book for the last two services.
Had to return to service centre to get the book stamped.
Battery had to be replaced 5 days after the service.
Why was that not reported at the service that the level was low?
August 30, 2024
Reply from mycar Tyre & Auto - Mt Gravatt
Hi Robbie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The mechanics are very thorough &…
The mechanics are very thorough & honest in their communication
September 1, 2024
Audi A3 sedan 60K service
Have been going there for years , previous manager was excellent and hope the new gentleman looks after me and my family members as well .
Great service, price and turnaround time . Car is running well after service
August 27, 2024
Great Service very happy with the team…
Great Service very happy with the team at Mt Gravatt will be back
August 25, 2024
Fitted while I waited
August 15, 2024
Positive experience
I was able to get an appointment in on the same day and my tires were fixed under warranty in less than an hour. Would recommend!
July 16, 2024
Worst Servicing I ever seen
They are expensive but their services are the worst. They completed the servicing within 10 minutes, how did they do that? I will not see them again.
Just wastage of money, rubbish.
July 25, 2024
Great customer service
Great customer service and kept me informed on service update and costing
July 21, 2024
The guys were very caring and friendly
July 17, 2024
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