Professional, knowledgeable and helpful staff. I was told up front what needed doing - and the cost. If any extra work is needed they inform me by phone. No nasty surprises. I find the service consist... See more
Location
Switch locationShell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122 Holland Park, QLD, AU
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See what reviewers are saying
I had been having issues with my Alternator belt shredding, with nobody being able to tell me what was causing it. I asked Mycar to check the tension on the belt (no mention of the issues) and they... See more
Very prompt service. The staff are very helpful and friendly. I had 4 new tyres put in my car in December. In June l had a puncture - nonmendable- replaced with a new tyre at no cost. Thank you Mylar.... See more
Booked on line, did not feel genuine -so decided to go to the garage and verify - Never heard of me! The phone call center is a total waste of time and damaging the business! On checking in at the g... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mt Gravatt
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122, Holland Park, QLD, Australia
- (07) 3215 8329
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A happy customer
Very thorough and the car drives a lot smoother post service! Explained the findings of the inspection and what was found during the service at a level I could understand.
The staff were pleasant
The staff were pleasant , informative and the car was ready on time
Fantastic Customer Service
Ricky was a pleasure to deal with from start to finish. Very accommodating, trustworthy and would definitely recommend to anyone.
No fuss and good job
Made the whole experience easy and made…
Made the whole experience easy and made me aware of what was required to be done and costs involved and was all done within the timeframe given. Super happy with workmanship and the customer service peovided
Customer service from start of booking…
Customer service from start of booking to fitment of my tyres,, well done MyCar Holland Park
Not friendly enough
They booked me in for 11am the previous day for Saturday when they close at 12. They called me in the morning to bring my car in earlier as they wouldn't have enough time. Which I did. But this should have been considered when they booked me in.
The sourness of the experience was the man behind the counter was too serious and not friendly at all. To his credit he said 'thanks for brining the car in earlier.' But other than that, not friendly at all. Needs better customer service skills.
Great all round
The service was great and the management are friendly. My new tyres look and feel good.
Excellent customer service!
Excellent customer service!! Well looked after from start to finish. Was also able to drop off my vehicle the day before and have them keep it in the workshop overnight, safe and sound. The car needed a little bit of TLC and everything was attended to, with 2 new tyres and the aircon re-gassed as well. Very happy with the work and service.
Easy to get in and get out
Easy to get in and get out . Good service and on time . Friendly team and helpful. My Pleasant Mackay
Convenience
Honesty and being kept in the loop re unexpected repairs. Expected just a logbook service but much more work needed. My only concern was the greasy hand marks on driver door.
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