mycar Tyre & Auto - Neutral Bay Reviews 449

TrustScore 4.5 out of 5

4.7

Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Easy drop off at a time that worked for me- I don’t do very early! Brakes fixed in a relatively short time and interaction with staff very pleasant.

Rated 5 out of 5 stars

MyCar is always fast and convenient. They call if there's anything additional to the regular service that needs fixing. I've been using them for several years now.

Rated 5 out of 5 stars

The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... See more

Rated 5 out of 5 stars

Thank you My Car Neutral Bay! Love the friendly, courteous service, the team, and especially Delshan are always so pleasant and professional. Thank you also for helping me out on a busy Saturday... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Neutral Bay

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia

  • (02) 9212 8905

4.7

Excellent

TrustScore 4.5 out of 5

449 reviews

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1-star

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Rated 5 out of 5 stars

Fabulous service…

I was at the Neutral Bay workshop this morning.

Such prompt and efficient service, and great customer service.
Maggie

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Done and Dusted with Courtesy. A polite young man arrived at 7.45 and…

A polite young man arrived at 7.45 and I left my keys with him for a rego check. I had requested at the time of booking to be done between 8 and 9am so that i could go to work.
He texted me at 8.35 to say the car was ready to collect.
I was pleased with the courtesy shown and that my car was done when they promised it would be done.
With thanks
Anne

April 16, 2026
Rated 1 out of 5 stars

I was asked to fill in a box prior to…

I was asked to fill in a box prior to the booking however mechanic didn’t address any of my concerns. Also they were mad when i was trying to ask for clarification. Not the cheapest and not the best.

March 31, 2026

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