The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... See more
Location
Switch locationShell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... See more
Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.
We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Neutral Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia
- (02) 9212 8905
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The manager at Neutral Bay was…
The manager at Neutral Bay was excellent to deal with. He even offered to wait beyond opening hours as I was running a few minutes late.
Mycar Neutral Bay team continue to be…
Mycar Neutral Bay team continue to be so helpful - prompt assistance when needed, and able to sort out problems that arise. Could not recommend them enough
Very efficient & professional service.
Great service
Steve and the team are always very helpful and go 'above and beyond'. I would definitely recomment them.
Good customer service
Good customer service, easy to talk to and open saturday till 12pm.
Have been getting my car serviced at…
Have been getting my car serviced at MyCar NB for years now. The guys have always been fantastic, transparent, communicative, fairly priced and well organised.
Stopped at the service station to buy a…
Stopped at the service station to buy a paper. Got back in the car and battery was dead. Mycar jump started for nothing and I was on my way to find a battery. Service with a smile
Absolutely smooth and easy process
Absolutely smooth and easy process. Gave me an accurate quote beforehand. Called to ask about my permission to fix things. Also made suggestions for taking care of the car. Amazing!
The team at MyCar Neutral Bay never fails. Always accommodating and professional.
My car Neutral Bay
The team were incredible
The team were incredible. Super transparent and super helpful. They helped give my car a new life. 100% would recommend!!
Recent Flat Tyre Experience - Accommdating Service
I would recommend their service, very accommodating to your needs. To allow myself to leave on time for work the next day, I was able to leave the car off the night before and drop the keys in their after hours drop off box. I would recommend their service. Easy to book through them by calling them directly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







