The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... See more
Location
Switch locationShell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU
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See what reviewers are saying
The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... See more
Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.
We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Neutral Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia
- (02) 9212 8905
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Steve was great polite and prompt.
Good response time.
Good response time.
Works well.
Service costs have gone up over last few years but so have the others
Standout customer service by the…
Standout customer service by the Neutral Bay team who accommodated some mishaps and unavailability on my side with humour and great follow through. 2nd time here and will be back :)
Always excellent and professional.
Always excellent and professional . So glad I’ve trusted my car to this Mycar branch.
Explained what was required to be…
Explained what was required to be completed for rego…and the cost..ugh…
Efficient and friendly
Everything done on time easy and pleasant. Transparent on the things needing doing which wasn't a lot..been coming here for a few years now. Would definitely recommend.
Clearly communicated what needed to be…
Clearly communicated what needed to be done and kept me informed of progress
Straightforward and professional
Helpful, efficient and friendly
All the staff are so friendly and helpful… undertook the service on my car quickly and efficiently.
Have used MyCar in Neutral Bay for many years.
Saved the day!
Saved the day!! Flat tyre on New Year’s Eve and so thankful to Steven for getting us back on the road safely.
Very helpful
Very helpful. Needed a tail light replaced, no booking, only waiting a few minutes and break light was replaced. Great service.
Great service and price when replacing…
Great service and price when replacing a front globe on the spot
Steve at Neutral Bay Mycar was…
Steve at Neutral Bay Mycar was welcoming, professional and good looking after the customers
Really helpful and efficient.
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