The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... See more
Location
Switch locationShell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU
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See what reviewers are saying
The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... See more
Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.
We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Neutral Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia
- (02) 9212 8905
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Fabulous service…
I was at the Neutral Bay workshop this morning.
Such prompt and efficient service, and great customer service.
Maggie
Done and Dusted with Courtesy. A polite young man arrived at 7.45 and…
A polite young man arrived at 7.45 and I left my keys with him for a rego check. I had requested at the time of booking to be done between 8 and 9am so that i could go to work.
He texted me at 8.35 to say the car was ready to collect.
I was pleased with the courtesy shown and that my car was done when they promised it would be done.
With thanks
Anne
Helpful staff
Helpful staff , prefessional service.No problems experienced after the service.
Polite & courteous service
Polite & courteous service
Although the centre was extremely busy I was treated with respect & good manners
Service was efficient effective and fair
Service was efficient, I was well ionformed on what weas to be done and to my mind, expenses were kept to a minimum
Comprehensive and understandable…
Comprehensive and understandable explanation of what was needed and then what was done.
I was asked to fill in a box prior to…
I was asked to fill in a box prior to the booking however mechanic didn’t address any of my concerns. Also they were mad when i was trying to ask for clarification. Not the cheapest and not the best.
Excellent service
Deshan and the team could not have been more accomodating and helpful
COMPETENCE AND SERVICE
THE STAFF ARE FRIENDLY ,GOOD SERVICE AND COMPETENT WITH SERVICE REPORT
Would recommend
Easy to book. Quick to drop in and confirm. Quick to collect. All the work done with no fuss. Less drama than going to Mercedes - and much cheaper.
Excellent service
Excellent service, super friendly and well priced. Very reliable in all areas.
Shop manager Steve is very frindly
Shop manager Steve is very frindly, helpful, efficeient and understanding. Thanks very much for your help!
Good on Mycar at Neutral Bay.
Good on Mycar at Neutral Bay.
Put my ageing 2011 Bitsamissing Outlander in for rego check and service. Very quick turnaround and no issues.
Good communications and pleasant dealing with them.
Prompt, truthful service
Only a registration check. Staff very polite and explanatory.
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