The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... See more
Location
Switch locationShell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU
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See what reviewers are saying
The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... See more
Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.
We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Neutral Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia
- (02) 9212 8905
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ONCE AGAIN AMAZING SERVICE & VALUE FOR MONEY
I’ve been going to neutral bay my car for years in b neutral bay and they have seats been amazing. Once again I received great advice, they explained everything clearly to me and why things had to be done, they were professional, I had George looking after me this week and he was amazing and went out of his way to make sure I had the car back well serviced within the timeframe I needed. The cars running much better and smoothly, I understand why they had to work on certain things and he was polite informative, kept me updated and I honestly can’t fault the experience I had this week with my car neutral bay after almost 10 years of going there I will continue tov have my cars serviced there in the future
Helpful with booking
Helpful with booking. Explained service options clearly. Good advice. Kept to promised completion time.
Dushan is always ready to help and fix…
Dushan is always ready to help and fix my Vans. Great job always. Thanks
Very friendly and helpful staff and…
Very friendly and helpful staff and reasonable prices for a car service!
Fantastic Service
I had a great first experience at Mycar…
I had a great first experience at Mycar when I took my car in for its annual service this week. The team was incredibly friendly, professional, and made the whole process smooth and stress-free. I really appreciated the warm customer service. I’ll definitely be coming back. Highly impressed!
The staff were very helpful and…
The staff were very helpful and courteous to me, even though they were very busy.
Great experience
Great ppl, good value and felt they genuinely looked after me. Great communication and super speedy. Definitely recommend.
Impeccable service and a lot of support…
Impeccable service and a lot of support and professional advice to all customers.
Would have got 5 stars had they not… Yes
Would have got 5 stars had they not lost the radio connection that required a radio code - frustrating!
Excellent staff members made the difference
There was an issue with my pirelli tyres not arriving for the appointment due to system issues, but arrangements were made promplty.
Staff were helpful, engaging and apologetic.
I like them a lot but please stop moving the mirrors, seat and steering wheel
I really like them and have been using them for decades BUT I dislike getting back into my car and the steering wheel is lower, the radio station is changed, the seat has been sent all the way back, all the mirrors are moved and wacky, plus the air conditioning button is on and I don't use the air conditioner, so I need to work out what that strange noise is, then realise what it is, and then work out how to move everything back so I can drive my car safely. Ahhhh. I know you need to make it safe for the mechanic to drive but gosh, can’t you put some of the things back to how you found them?
Manager Steve was very helpful in…
Manager Steve was very helpful in organizing the time for my car registration certificate, so easy and in a very professional manner…..it was so appreciated and will certainly book it in for any service my car needs in the future.
Many thanks to Steve and his crew👍🏻
Friendly, competent staff.
I was informed about the status of the car, called to collect and the price was right.
Competition and efficient
Competition and efficient, best value for money I could find.
May use AI-assist with repliesRead more
Extremely Disappointed
Extremely Disappointed – Dishonest and Untrustworthy.
I took my car in for a pink slip and was told there was a serious oil leak that could cause a fire. The mechanic quoted me over $800 for the repair and even showed me a photo as "proof." Something didn’t sit right with me, so I didn’t approve the job.
I took the car to another trusted mechanic for a second opinion — they inspected everything thoroughly and found **no oil leaks, no damage, no issues at all**. My car was completely fine.
Not only was I misled about a non-existent issue, but it turns out the photo I was shown wasn’t even from my vehicle. It was clearly a tactic to scare me into paying for unnecessary work.
This was an attempt to scam me, plain and simple. Be very careful if you’re considering bringing your car here. Always get a second opinion before agreeing to expensive repairs.

Reply from mycar Tyre & Auto - Neutral Bay
Professional and efficient service.
replaced my tire under warranty
replaced my tire under warranty, and friendly prompt service as well
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