mycar Tyre & Auto - Orange Reviews 

310
TrustScore 4.5 out of 5

4.6

Byng Street, Orange Central Shopping Centre, 2800 Orange, NSW, AU


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See what reviewers are saying

Rated 3 out of 5 stars

The basic service was great overall. However, when booking the Essential Plus service, I had included a note asking if the condition of the timing chain could be checked. Unfortunately, this wa... See more

Rated 5 out of 5 stars

Shout out to Mick at MyCar Orange after my cars recent drama. He kept me in the loop through the whole process, was very thorough checking and fixing all my concerns. Great initiative, and very perso... See more

Rated 5 out of 5 stars

Alf in the Orange Branch was fantastic and made the whole process of getting new tyres very easy. Car was delivered with tyres fitted with no damage to rims, perfect alignment, steering wheel centred... See more

Rated 5 out of 5 stars

Fantastic customer service by Alf and the team, Alf went above and beyond my expectations. There was a 40% off pirelli tyre sale that I found out about through facebook, with only half hour to go Alf... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Orange

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Byng Street, Orange Central Shopping Centre, 2800, Orange, NSW, Australia

  • (02) 9212 8929

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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4.6

All reviews

(310)

35,672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joey,Dan,Jaime,and Mick were absolutely…

Joey,Dan,Jaime,and Mick were absolutely fantastic fixing my car.
They were so polite, efficient and kept me updated with my car progress.
Highly recommend these guys !!!!
Great team in Orange !!!!
A big thank you to all of you !!!!

May 16, 2025
Rated 3 out of 5 stars

Bring back Alf

Communication about the one year free roadside assist could be better. They had no idea what I had to do with it, just said get a brochure. I asked if I could pick my car up at 4pm as I had to go to the vets at 4.30 to put my dog down, they said yes no problem in the morning and then it wasn't ready! I had to go and wait and then they said to come back at 5pm!!! After I just had to put my dog down and rush back from the vets. Tried to charge me for it again even though I had already paid online. Said I needed a new fan belt - most other mechanics will ring you and tell you what you might need and just do it there and then. That would have been awesome as now I have to book it back in just to get a fan belt on it! Left my car in the car park with one of the windows down so anyone could break into it. I understand that they are busy but they need to step it up. Don't book in so many cars if they can't handle it. Bring back Alf, he used to work there and was the best! Very helpful and professional.

March 6, 2025
Rated 5 out of 5 stars

10/10 ✨

I cannot recommend mycar Orange enough. The team were phenomenal, especially Mick, going out of his way on a tight timeline. The communication and customer-oriented care was next to none. Thank you again. What an amazing, stress free experience!

February 11, 2025
Rated 5 out of 5 stars

Very polite and professional work

Called in with no prior appointment, extremely helpful and happy do change damaged tyre..
Very polite and professional.
Have had both my cars done rego checks with no hassles and quick repairs..
Good price and excellent work done.
I would thoroughly recommend them to do any work needed.
Cheers
Neville
Subaru

February 15, 2025
Unprompted review
Rated 2 out of 5 stars

The tyre puncture accessories were out…

The tyre puncture accessories were out of stock, I had to leave the tyre for 3 days to get fixed

February 8, 2025
mycar Tyre & Auto - Orange logo

Reply from mycar Tyre & Auto - Orange

Hi Naymul​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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