mycar Tyre & Auto - Orange Reviews 

310
TrustScore 4.5 out of 5

4.6

Byng Street, Orange Central Shopping Centre, 2800 Orange, NSW, AU


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See what reviewers are saying

Rated 3 out of 5 stars

The basic service was great overall. However, when booking the Essential Plus service, I had included a note asking if the condition of the timing chain could be checked. Unfortunately, this wa... See more

Rated 5 out of 5 stars

Shout out to Mick at MyCar Orange after my cars recent drama. He kept me in the loop through the whole process, was very thorough checking and fixing all my concerns. Great initiative, and very perso... See more

Rated 5 out of 5 stars

Alf in the Orange Branch was fantastic and made the whole process of getting new tyres very easy. Car was delivered with tyres fitted with no damage to rims, perfect alignment, steering wheel centred... See more

Rated 5 out of 5 stars

Fantastic customer service by Alf and the team, Alf went above and beyond my expectations. There was a 40% off pirelli tyre sale that I found out about through facebook, with only half hour to go Alf... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Orange

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Byng Street, Orange Central Shopping Centre, 2800, Orange, NSW, Australia

  • (02) 9212 8929

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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4.6

All reviews

(310)

35,678 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Super easy to book in, the staff friendly and professional. The young apprentice had excellent customer service skills. Will be back

January 23, 2025
Rated 1 out of 5 stars

Be careful - this store tried to pull a fast one on us

We booked and paid for 2 tyres during the Black Friday sales. When we turned up we signed a terms and conditions sheet, without realising that they'd snuck an extra service onto there - Wheel Alignment.

When we came to pick up the car they told us that while we'd pre-paid for the tires, we still owed them for the wheel alignment - a service we never booked in, wanted or expected. It was nowhere on our booking confirmation. However, we were told "we have your signature on the paperwork".

We were told we couldn't leave with our car until we settled the bill. With the police station being across the road, we said we'd simply talk to the cops about it.

And wouldn't you know it, suddenly it was all "an error with the booking system" and they were going to correct it and we could leave after all.

That was our experience of the Orange store.

I might have expected a scam like this from a little garage in the middle of nowhere, but from a Kmart chain store surprises me.

All the more with a cop shop across the road...

I'd love to know how many people they've pulled this one on, and now you know to be wary. If you shake their hands, count your fingers afterwards, this store should be viewed with complete suspicion.

January 7, 2025
mycar Tyre & Auto - Orange logo

Reply from mycar Tyre & Auto - Orange

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Thorough and transparent

Thorough and transparent. Explained to me clearly what needed attention and showed me. No unnecessary costs involved. Very happy. Would recommend.

January 3, 2025
Rated 5 out of 5 stars

Quick turnaround

I recently had my check engine light come on and took my car to mycar, Orange. After a diagnosis, it was determined that I needed to replace an ignition coil. I was impressed with how quickly they were able to order the part and get my car fixed. This was especially important to me as I had to travel intercity that day. The service was efficient and reliable, and I would highly recommend the repair shop to anyone experiencing car troubles.

December 27, 2024
Rated 5 out of 5 stars

EXCEPTIONAL Service !!!

Michael and the boys provided me with EXCEPTIONAL service, not just for the new tyres I had fitted and wheel alignment but above and beyond in catering to having new wheels drop-shipped and my particularly OCD fussiness with everything involved. All in the busy lead up to Christmas too !
If you think young boys have no manners these days, you are wrong - these fellas are a credit to themselves in the way they greet, speak and conduct themselves in general - Michael captains a VERY good ship !!!!

December 14, 2024
Rated 5 out of 5 stars

Tyres

Very friendly and got the job done by the time they said they would

December 7, 2024
Rated 5 out of 5 stars

Pirelli P Zero tyres on Black Friday

Purchased Pirelli PZero tyres on Black Friday through the manager who took all the hassle out of trying to purchase them through the site. The young apprentices who replaced them and did the wheel alignment appeared to all work together well. Very happy to save 50% on great tyres.

December 5, 2024
Rated 2 out of 5 stars

I have a phone call telling me my van…

I have a phone call telling me my van needed new front breaks and rotors and ir would cast around $750, but when i picked up the van it cost $900.
I don't have a problem paying 900 but it was a shock after being told 750

November 15, 2024
mycar Tyre & Auto - Orange logo

Reply from mycar Tyre & Auto - Orange

Hi Trevor​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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