The basic service was great overall. However, when booking the Essential Plus service, I had included a note asking if the condition of the timing chain could be checked. Unfortunately, this wa... See more
Location
Switch locationByng Street, Orange Central Shopping Centre, 2800 Orange, NSW, AU
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See what reviewers are saying
Shout out to Mick at MyCar Orange after my cars recent drama. He kept me in the loop through the whole process, was very thorough checking and fixing all my concerns. Great initiative, and very perso... See more
Alf in the Orange Branch was fantastic and made the whole process of getting new tyres very easy. Car was delivered with tyres fitted with no damage to rims, perfect alignment, steering wheel centred... See more
Fantastic customer service by Alf and the team, Alf went above and beyond my expectations. There was a 40% off pirelli tyre sale that I found out about through facebook, with only half hour to go Alf... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Orange
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Byng Street, Orange Central Shopping Centre, 2800, Orange, NSW, Australia
- (02) 9212 8929
4.6
Excellent
310 reviews
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Lovely staff
Lovely staff, punctual, efficient, and did a great job. I’ll definitely be back.
November 6, 2024
Staff are always friendly &…
Staff are always friendly & accommodating. I always feel safe knowing that the work that has been done on my car has been done by a professional.
November 5, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Communication no repot available on…
Communication no repot available on the work carried out with in the past has all ways supplied with out asking on this occasions was not supplied even after asking nice to know what has been done
October 31, 2024
Reply from mycar Tyre & Auto - Orange
Hi Tony,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Mycar team in Orange were superb
Mycar team in Orange were superb! Easy to talk to, professional and timely comprehensive service.
October 31, 2024
Unprompted review
Oldie, but a goodie! The name might be different but to me…
The name might be different but to me it's still good old Kmart Auto.
Same good service same great guys!
October 29, 2024
Very helpful
October 26, 2024
Waited 30 mins to pick up the car even…
Waited 30 mins to pick up the car even though it was ready.
October 16, 2024
Excellent as always
Managed to book us in at the last minute, and got the tyres changed within 2 hrs of dropping the card off. Super responsive, friendly and supportive
October 11, 2024
New team are great!
The new team were very helpful, with clear communication. We will be going back and would recommend.
September 27, 2024
Michael and the team are very proactive…
Michael and the team are very proactive and take initiative Michael was professional and helpful at all the times. Looking forward to returning as Michael communicated very well and explained the priorities of the car.
October 2, 2024
I was offered $100 off the service…
I was offered $100 off the service price, then received a 17c off per litre fuel promotion for two months. Awesome. Thanks guys :-)
September 22, 2024
They were very helpful and polite
They were very helpful and polite. Explained everything to me in a way I could understand.
September 28, 2024
The team could not do enough to help
The team could not do enough to help. Full stars to all the team
September 17, 2024
Great customer service friendly…
Great customer service friendly staff.nice sitting area to wait .convenient location
September 21, 2024
happy customer
great, friendly service and very reasonable pricing. I've been a customer here for a while because I trust them and they do a great job. would recommend to others
September 20, 2024
A pleasant experience …
The whole experience was professional and the guy on the desk has wonderful customer service, very efficient and polite. Nothing was an issue for him and a very smooth experience.
September 17, 2024
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