mycar Tyre & Auto - Orange Reviews 

310
TrustScore 4.5 out of 5

4.6

Byng Street, Orange Central Shopping Centre, 2800 Orange, NSW, AU


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Rated 3 out of 5 stars

The basic service was great overall. However, when booking the Essential Plus service, I had included a note asking if the condition of the timing chain could be checked. Unfortunately, this wa... See more

Rated 5 out of 5 stars

Shout out to Mick at MyCar Orange after my cars recent drama. He kept me in the loop through the whole process, was very thorough checking and fixing all my concerns. Great initiative, and very perso... See more

Rated 5 out of 5 stars

Alf in the Orange Branch was fantastic and made the whole process of getting new tyres very easy. Car was delivered with tyres fitted with no damage to rims, perfect alignment, steering wheel centred... See more

Rated 5 out of 5 stars

Fantastic customer service by Alf and the team, Alf went above and beyond my expectations. There was a 40% off pirelli tyre sale that I found out about through facebook, with only half hour to go Alf... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Orange

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Byng Street, Orange Central Shopping Centre, 2800, Orange, NSW, Australia

  • (02) 9212 8929

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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4.6

All reviews

(310)

35,702 reviews in the last 12 months

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Rated 2 out of 5 stars

Very disappointed

Very disappointed with the supposedly headlight restoration. There is nothing different about the headlights.
Also, I was disappointed to pick the vehicle up to be told in 30 days it will require new break pads. You think this would be more important for vehicle registration than the headlight restoration. I will not be bring my personal vehicle here again.

September 7, 2024
mycar Tyre & Auto - Orange logo

Reply from mycar Tyre & Auto - Orange

Hi Rachel,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

MyCar Tyre & Auto Orange HORRIBLE RESULTS

MyCar Tyre & Auto Orange is the worst mechanic I have taken my car to. The mechanics were lazy and understaffed in store, MyCar customer care had horrible customer service and I was stung for $830.

I paid for a major service and the mechanics did a poor job and neglected to complete all of the items in the log book service. I was lied to because I am not very knowledgeable about cars.

I wish I never took my car into My Car tyre and auto. And I do not recommend for anyone else to use their services.

August 29, 2024
mycar Tyre & Auto - Orange logo

Reply from mycar Tyre & Auto - Orange

Hi Jade,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

If you wish to discuss your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au.

Kind regards
mycar Team

Rated 5 out of 5 stars

Following the service my cars…

Following the service my cars performance and handling was like new. I was informed throughout the day of changes and given options to add or leave out the offered services. All of the options provided were costed and have delivered already in improved performance.

September 4, 2024
Rated 5 out of 5 stars

Very flexible

They were very flexible, as we were running late with two cars booked for the same day. Quick and precise service.

August 25, 2024
Rated 5 out of 5 stars

Great place to service your car!

Efficient, honest service. Staff was friendly. It was more expensive than my old mechanic, but I feel there is better work done. Alfred is a superb manager and provide honest options.

August 9, 2024
Rated 5 out of 5 stars

Friendly service

Easy drop off in the morning. Manager took time to discuss any special issues and promised to keep me in the loop.

August 1, 2024
Rated 5 out of 5 stars

Trustworthy and professional.

I know, when I drop my car in that they will listen to me when I describe what I am experiencing. They will offer alternative solutions and allow me to decide.
The car is always returned in better condition and explanations are detailed and sensible - no stupid jargon designed to fool you.
Trustworthiness and professional work is to be valued

July 30, 2024
Rated 5 out of 5 stars

Highly Recommended!

Highly Recommended for female drivers that may not be mechanically minded. Everything was explained to me prior to work done and why it should be done. When work was complete and picking up Mechanic took the time to answer all my questions. Would definitely use again.

June 28, 2024
Rated 5 out of 5 stars

Always fantastic service and…

Always fantastic service and communication from Alf, David and the Team. They are always professional, willing to help and have your best interest at heart. I now call myself a loyal customer here. Keep up the great work!

June 12, 2024
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