mycar Tyre & Auto - Parramatta Reviews 

523
TrustScore 4.5 out of 5

4.7

Westfield Parramatta 9A Aird St, 2150 Parramatta, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The car was booked in on the day I wanted and service and necessary repairs were carried out in a timely manner ready for same day pick up. Staff were friendly and helpful and I am very satisfied with... See more

Rated 5 out of 5 stars

Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay onlin... See more

Rated 5 out of 5 stars

I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignoran... See more

Rated 4 out of 5 stars

Being my first experience with MyCar Tyre & Auto, I give it 4 star for my rating! The followings are my feedbacks: 1. One thing I like is its location, being in one complex with Westfield Par... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Parramatta

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Parramatta 9A Aird St, 2150, Parramatta, NSW, Australia

  • (02) 9212 8936

4.7

Excellent

TrustScore 4.5 out of 5

523 reviews

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4.7

All reviews

(523)

32,192 reviews in the last 12 months

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Rated 4 out of 5 stars

Pink Slip Inspection

Great prompt service. Clear instructions and conditions of the service being offered. Reasonable cost. As a first time customer I will be returning.

March 8, 2025
Rated 5 out of 5 stars

Good service. Will use again.

I booked through Autoguru which gave me a good price. The service was completed quickly and efficiently and they provided some information on a possible warranty claim I could make with the manufacturer.

February 20, 2025
Rated 3 out of 5 stars

The driver's side car mats were dirty

The driver's side car mats were dirty. The person who serviced the car did not clean the mats which were clean when the car was dropped off.
The guy at the reception was very courteous before and after the service. He informed us what needed to be done.

February 15, 2025
Rated 1 out of 5 stars

I booked my logbook service between 3 - 16/02/2025.…

I booked my logbook service between 3-16/02/2025 and had the logbook done on 21/02/2025 (completed by 28/02/25).
Parramatta Mycar did not honor the $100 off the next Logbook Service. Instead, I was told that I needed to ring Mycar Customer Service for the $100 off.

In addition, the logbook service also provides a 12 months free road assistance. Verbally, the Customer Service Officer said it does. However, no where in the Tax Invoice shows any indication of the 12 months free roadside assistance.
Appreciate that you follow-up.

February 21, 2025
mycar Tyre & Auto - Parramatta logo

Reply from mycar Tyre & Auto - Parramatta

Hi James​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

This was my first time taking my car to…

This was my first time taking my car to this workshop. I liked how smooth and convenient the whole process was. Scott the manager was clear, honest and pointed out recommendations to get my car sorted with manufacturer instead of trying to push themselves to do it for the money. I highly recommend this workshop.

February 20, 2025
Rated 5 out of 5 stars

No nasty surprises

No nasty surprises - car serviced and pink slip done no problems - even though i forgot to ask and had to ask them to do the pink slip after car was ready.

Also would have been great if car had been washed.

Also i have not received my petrol 17c per litre notification which was mentioned in the offer that it would be emailed.

February 11, 2025
Rated 5 out of 5 stars

Booked in for a Safety Inspection

Booked in for a Safety Inspection. The workshop was really busy on a Friday morning. Some staff had not turned up so the mechanics on duty were really stretched.
Despite all this, the job was performed on time & the staff were friendly & professional.

February 7, 2025
Rated 5 out of 5 stars

EV service

Parramatta store is at Westfields is very easy to find. It was my first time using MyCar as I have an EV and wasn’t sure what to expect. The staff were very friendly and knowledgeable. Service was done promptly and efficiently. 😀

February 5, 2025

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