The car was booked in on the day I wanted and service and necessary repairs were carried out in a timely manner ready for same day pick up. Staff were friendly and helpful and I am very satisfied with... See more
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See what reviewers are saying
Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay onlin... See more
I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignoran... See more
Being my first experience with MyCar Tyre & Auto, I give it 4 star for my rating! The followings are my feedbacks: 1. One thing I like is its location, being in one complex with Westfield Par... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Parramatta
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Parramatta 9A Aird St, 2150, Parramatta, NSW, Australia
- (02) 9212 8936
4.7
Excellent
523 reviews
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Job Review
Very pleasant staff members.
Quick and efficient.
Job completed at specified time.
Kept informed about job requirements and costs.
March 28, 2025
Quick easy fix
March 29, 2025
Quick & Easy Process
First time coming here for a Logbook service + e-safety. Process is so seamless and communication was quick, friendly and straight to the point. Would definitely come here again for my next service.
March 28, 2025
Service is good
April 4, 2025
A pleasure
Nick makes the day a pleasure with timely updates, fair pricing, and regular updates on the health of my car.
April 1, 2025
As usual Nick and the team got it right…
As usual Nick and the team got it right first time and on time . Never a worry when I put y car in for something .
April 1, 2025
Efficient same day service
March 24, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The technicians misinformed us for extra $$$
The technicians misinformed us on our service convincing us that we needed a wheel alignment as the tyres were over worn/damaged and would require replacement by end of year if not done.
We had to rebook in to get this wheel alignment done and pay $89 but when given the wheel alignment paperwork the wheels were only out of alignment by less than 1mm. I reported this back to the manufacturer and a mechanical engineer who both confirmed that everything was in normal range and I was ripped off. The wheel alignment was an unnecessary charge.
This is very upsetting both financially and as a waste of my time. I was there for a couple of hours plus travel time. Had to take the day off work.
I will be contacting the service centre for a refund.
March 24, 2025
Reply from mycar Tyre & Auto - Parramatta
Hi Matt,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
on time and as ordered
March 20, 2025
Excellent service and friendly staff
Excellent service and friendly staff. Very happy with my experience. Thanks
March 19, 2025
Reasonably priced and fast service.
March 26, 2025
very help full and friendly manner
very help full and friendly manner. excellence service
March 18, 2025
Mycar Parramatta
Scott from MyCar Parramatta is awesome! Very professional and a good communicator.
February 7, 2025
Great service all round
Great service all round
Nick is the best
Very professional
February 24, 2025
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