mycar Tyre & Auto - Parramatta Reviews 

523
TrustScore 4.5 out of 5

4.7

Westfield Parramatta 9A Aird St, 2150 Parramatta, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The car was booked in on the day I wanted and service and necessary repairs were carried out in a timely manner ready for same day pick up. Staff were friendly and helpful and I am very satisfied with... See more

Rated 5 out of 5 stars

Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay onlin... See more

Rated 5 out of 5 stars

I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignoran... See more

Rated 4 out of 5 stars

Being my first experience with MyCar Tyre & Auto, I give it 4 star for my rating! The followings are my feedbacks: 1. One thing I like is its location, being in one complex with Westfield Par... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Parramatta

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Parramatta 9A Aird St, 2150, Parramatta, NSW, Australia

  • (02) 9212 8936

4.7

Excellent

TrustScore 4.5 out of 5

523 reviews

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4.7

All reviews

(523)

32,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of money and time

I have clearly mentioned issue of my car on phone. He replied need to go auto electrician and called me to come on monday. When i went there after running diagnosing referred to auto electrician. What is the meaning of asking to come for service after knowing the issue when they can’t solve it.

May 6, 2025
mycar Tyre & Auto - Parramatta logo

Reply from mycar Tyre & Auto - Parramatta

Hi Devraj,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I had a great experience instslling new…

I had a great experience instslling new tyres for my car right from booking till installation. The rep was very knowledgeable and advised various options available. The technician even reminded me of the service overdue on the car. Highly recommended!!

April 30, 2025
Rated 5 out of 5 stars

Easy to book

Easy to book, helpful staff. Offered tyres at different price points. Reasonable prices. Work done on the spot and Pink Slip Obtained

April 29, 2025
Rated 5 out of 5 stars

Remarkable

I recently had my car serviced by 'mycar', and I’m very satisfied with the experience. Their team was professional, knowledgeable, and attentive to every detail. From the moment I arrived, they provided clear communication about the services my car needed and gave me honest advice without trying to upsell unnecessary work.

The maintenance work was completed on time, and I immediately noticed an improvement in my car’s performance. They used quality parts and made sure everything was checked thoroughly, giving me peace of mind about the reliability and safety of my vehicle.

The customer service was excellent as well — the staff was friendly, answered all my questions, and made the entire process smooth and stress-free. I highly recommend 'mycar' to anyone looking for trustworthy and efficient car maintenance services. I’ll definitely be returning for future service needs!

April 17, 2025
Rated 5 out of 5 stars

Value for money & Great Service

It was easy to book (online) and the location of the mechanic was close to home. Value for money with the free roadside assistance as well, so we have peace of mind for the next 12 months. Could not recommend this place more. They also explained what was done & where to follow up (we have a potential transmission problem & they recommended some transmission specialists).

April 22, 2025
Rated 5 out of 5 stars

The team at mycar Parramatta Westfield…

The team at mycar Parramatta Westfield is welcoming all customers, provides very honest and reliable advice, and has very good customer service manners. For sure I’ll use their services again. (AB at Parramatta ).

April 11, 2025
Unprompted review
Rated 4 out of 5 stars

My first experience with MyCar Service

Being my first experience with MyCar Tyre & Auto, I give it 4 star for my rating!

The followings are my feedbacks:
1. One thing I like is its location, being in one complex with Westfield Parramatta, I could do shopping and have a coffee break while awaiting my BYD being serviced.
2. I also appreciate that it gave a reminder of the appointment, 2 days prior.
3. Lastly, should it be able to include a free car-washing at the end of the service, that would be great. As a comparison, with Honda Service at Rydalmere, I get a free washing service for my Honda HRV, at the end of each routine service.

April 7, 2025

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