The car was returned on time. I was charged nearly 800, and generally I only got charged around $400 in the past 5 years. There wasn't a proper explanation when asked but was told that it was a big... See more
Location
Switch locationShell Coles Express Service Station, 386 Pennant Hills Rd, 2120 Pennant Hills, NSW, AU
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See what reviewers are saying
This time, it was service for the combine at 80,000 km and 90,000 km, but despite the sudden request, they were able to fit us into the schedule. Manager Luke always provides thorough explanations and... See more
The guys at mycar Tyre & Auto were excellent. They were able to diagnose the engine issue with my European car, keeping me up to date and using genuine new parts. My car went in struggling to run for... See more
As always, I don't have to wait long for my booking, the guys get to the point, identify the problem & fix it. Great value for money & friendly, helpful staff. I love that I'm informed of status as it... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Pennant Hills
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 386 Pennant Hills Rd, 2120, Pennant Hills, NSW, Australia
- (02) 9212 8907
4.5
Excellent
300 reviews
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Quick & efficient service
Quick & efficient service. Car was ready in time and staff knew exactly what they were doing.
November 22, 2025
Excellent service
Excellent service — they squeezed me in immediately to fix a punctured tyre
November 12, 2025
It was easy to make the booking whereas…
It was easy to make the booking whereas previously, it was more complicated. The staff were courteous and helpful. They called to advise me the car needed new tires and advised the cost.
October 23, 2025
Con was brilliant
October 21, 2025
had the best experience here
had the best experience here!
the workers are all so lovely especially con he was a great guy helped us heaps. squeezed us in and got us in an out in a few hours. would highly recommend this place!!
October 10, 2025
Unprompted review
Attention to detail and commitment to…
Attention to detail and commitment to getting it exactly right. The service was professional and on time.
October 8, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
customer interaction
Interms of customer interaction I'd give you 1 x star. Con spoke to me with conviction and a very condescending manner. You gave my car a major 120k service even thought it already had 105k major service without listening to what I was saying.
October 2, 2025
Reply from mycar Tyre & Auto - Pennant Hills
Hi Khosrow,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great experience
Made it quick and easy, very lovely people and a quality experience, will be returning.
October 2, 2025
I’m very disappointed.
I’m very disappointed.
I booked a wheel alignment for 11 a.m. and parked my car at 10:20 a.m., handing over the keys to the staff.
When I came back at noon expecting to pick up my car, they told me they hadn’t even started and would only begin after their lunch break.
I ended up waiting for three hours.
September 30, 2025
Unprompted review
Reply from mycar Tyre & Auto - Pennant Hills
Hi Calvin,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
We will address this with the store to avoid similar occurrence and we apologise for the inconvenience this has caused.
Kind regards
mycar Team
Average service dealer
1. Price might be at fair market rate, definitely not competitive.
2. They took 5 hours to replace a spare tyre even with appointment.
3. Need me to put the new spare tyre back to the boot. It’s heavy to me and I am not sure it would happen in other shop.
September 24, 2025
understanding customer need…
understanding customer need appropriately and solving the issues.
September 12, 2025
Quick and friendly
September 19, 2025
Easy booking online, Transparent pricing
Easy booking online, super transparent pricing and reasonable as well. Coming back in the future!
September 18, 2025
Good services but 20% more then other shop
Good services, but price is 20% higher then other shop!!
September 11, 2025
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