mycar Tyre & Auto - Pennant Hills Reviews 

300
TrustScore 4.5 out of 5

4.5

Shell Coles Express Service Station, 386 Pennant Hills Rd, 2120 Pennant Hills, NSW, AU


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Rated 3 out of 5 stars

The car was returned on time. I was charged nearly 800, and generally I only got charged around $400 in the past 5 years. There wasn't a proper explanation when asked but was told that it was a big... See more

Rated 5 out of 5 stars

This time, it was service for the combine at 80,000 km and 90,000 km, but despite the sudden request, they were able to fit us into the schedule. Manager Luke always provides thorough explanations and... See more

Rated 5 out of 5 stars

The guys at mycar Tyre & Auto were excellent. They were able to diagnose the engine issue with my European car, keeping me up to date and using genuine new parts. My car went in struggling to run for... See more

Rated 5 out of 5 stars

As always, I don't have to wait long for my booking, the guys get to the point, identify the problem & fix it. Great value for money & friendly, helpful staff. I love that I'm informed of status as it... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Pennant Hills

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 386 Pennant Hills Rd, 2120, Pennant Hills, NSW, Australia

  • (02) 9212 8907

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

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4.5

All reviews

(300)

32,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Open and honest

Open and honest - I always walk away with a great experience with solid advice and that I’m not being taken for a ride.

February 28, 2025
Rated 5 out of 5 stars

Great service from a very experienced…

Great service from a very experienced and knowledgeable team. My car was fixed quickly and every step clearly explained with honest pricing and transparency. Recommended for services, repair and tyre replacement.

February 11, 2025
Rated 5 out of 5 stars

Very helpful

Very helpful, even problems happened right after servicing are addressed and fixed although already after hours.

January 31, 2025
Rated 5 out of 5 stars

Great service.

Luke kept me informed with my car service. Helped me with choosing tyres and reminded me about upcoming service needed.

January 3, 2025
Rated 4 out of 5 stars

Luke was so helpful!

Things to be aware of:
1. When you drive there for a service, it seems fine to go directly into their garage even though there are signs that say do not enter
I didn't know where else to park the car, and when I did that, no one seemed to mind
2. There's only a small waiting area, so it's better to drop things off instead of waiting around in the small space that literally has a service desk, 3 small lounge chairs, and access to a toilet

Good things:
1. Even though it's a small waiting area, the a/c's on to keep the place cool, and you can ask the front desk for some water (I saw them offer a customer a bottle from the back)
2. One of their team members was so helpful! His name is Luke and he explained things clearly and patiently when it came to recommending the appropriate parts. I would return there just based on how trustworthy Luke seemed!
Thanks, Luke!

December 17, 2024
Rated 5 out of 5 stars

Great service

Friendly and very helpful. Quick service. Gave great, constructive advice when asked questions. Would definitely recommend and go back again!

December 11, 2024

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