mycar Tyre & Auto - Penrith Reviews 

764
TrustScore 5 out of 5

4.8

Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU


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Rated 4 out of 5 stars

Well, I was going to give it 5 stars but the reception area in Penrith really is not nice. The staff are good but the interior is drab, cold and uninviting. A few dollars spent there would make all... See more

Rated 5 out of 5 stars

I’ve been using MyCar for around four years. The staff are always friendly, and very helpful. My car always seems to drive better after a service, and I’ve never had a bad experience. The team mak... See more

Rated 5 out of 5 stars

Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more

Rated 5 out of 5 stars

Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Penrith

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia

  • (02) 9212 8933

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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4.8

All reviews

(764)

35,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the sixth set of tyres I’ve…

This is the sixth set of tyres I’ve purchased from MyCar Penrith for our 2 cars. Always great service and will better any price I can see online, what seals the deal for me is their generous Tyre Care Plan, this just completes the package.

February 16, 2026
Rated 5 out of 5 stars

Kathy is a star

Kathy is a star, always a pleasure to deal with. Nothing is too much trouble. We love Kathy!!
Kathy was able to fit us in at late notice.
Trusted brand, always a good job at the right price

February 7, 2026
Rated 1 out of 5 stars

Apparently I needed 4 new tyres as they…

Apparently I needed 4 new tyres as they were below the legal limit to drive however that's a lie as I recently had a safety check and nothing was said about all 4 tyres being close to worn out.

They are a bunch of scammers, the lady at reception is extremely rude and the manager is just as bad. Avoid this place unless you want to be scammed !

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Always courteous

Always courteous, fast, reliable, and reasonable cost. Particular mention for Kathy at the front desk for her helpful and cheerful attitude.

February 4, 2026
Rated 1 out of 5 stars

Misleading the customer

Misleading the customer. very poor experience. Charge for 4 tyres and wheel Balance and when customer find they only changed 2 tyres then refunded the money.No communication among the staff members.Never go back to my car again.

January 28, 2026
Rated 5 out of 5 stars

The team at Penrith are great

The team at Penrith are great. Everything is always done by the time I’m told or earlier. They explain everything they have done when I pick up my car. I highly recommend.

January 21, 2026
Rated 5 out of 5 stars

The friendly service

The friendly service, Cathy at front admin, does everything to fit you in where she can. I have never had a problem with the service I get for my car at Penrith and will continue with their service.

January 23, 2026
Rated 5 out of 5 stars

Penrith My Car Review

The online booking system failed. But they still managed to squeeze me in at short notice. Then they rang with advice which i accepted and they still completed the job on time. I ve been dealing with penrith my car for many years. The always do the job right. I have never had to take the car back because of a poor job.

January 23, 2026
Rated 5 out of 5 stars

I booked in for a Pink Slip inspection

I booked in for a Pink Slip inspection, I never know what to expect with my 2003 Ford Focus.
I finally got the all clear, nothing needs to be done.
Jarrod and Kathy were great, I will only use this service from now on 10/10 Thanks guys

January 21, 2026
Unprompted review

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