Well, I was going to give it 5 stars but the reception area in Penrith really is not nice. The staff are good but the interior is drab, cold and uninviting. A few dollars spent there would make all... See more
Location
Switch locationNepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU
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See what reviewers are saying
I’ve been using MyCar for around four years. The staff are always friendly, and very helpful. My car always seems to drive better after a service, and I’ve never had a bad experience. The team mak... See more
Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more
Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Penrith
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia
- (02) 9212 8933
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Exceptional service
From first point of contact by phone was exceptional with the service I received then on the day of dropping my car off I was greeted by Kath who was smiling and was very attentive regarding pick up time. It’s always good to be greeted by someone smiling and friendly. Keep up the great work Kath
Friendly and professional.
Friendly and professional.
Will defiantly recommend and repeat buisness
The team effort & efficiency plus…
The team effort & efficiency plus Kathy's personality
Avoid
The work was done incorrectly. The only reason it's 2 stars instead of 1 is because they stayed back to fix it.
They also insisted I needed new tyres when my tyres were only 18 months old and regularly tested for tyre pressure etc. Avoid
Great service
Great service always so friendly and do a great job been going here for a few years
Fantastic Experience
From getting the quote to booking in the service was fantastic. The staff were lovely and very helpful. I would 100% recommend this place to anyone who needs new tyres!
BYD Service
I specifically asked to have my tyres changed to be told they had none in stock on the day
Excellent service work done promptly…
Excellent service work done promptly and car back earlier than I’d expected
Lexus.
This was the 2nd time I had My Car work on our vehicle and I must say we are very happy with the outcomes.
More importantly the owner of the business has showed himself to be a man
Of integrity who runs a professional and honest business.
Well Done My Car Penrith.
Easy
Easy online booking and report a printed report for thongs that need attention...
Great Job.
Great service
Great service , on time , very reliable, high quality of customer service 😊
Friendly staff keep you updated on what…
Friendly staff keep you updated on what needs to be done
Counter service fantastic - poor tyre fitting - rims covered in oil overspray
The counter service was fantastic, The trye fitting not so. I don't mind so much when the tires are sprayed with oil when finished, but to over spray onto rims and not clean after, is not professional. I'll now have to go and wash that oil of the tires and clean the rims. just cleaned the car and rims 1 week ago. So yeah not happy about the poor trades skills on clean up.
good service
Good customer service
Great experience I would highly…
Great experience I would highly recommend for any car service
Arrived at the booked in time of 8am…
Arrived at the booked in time of 8am had no wait. Booked to pick the car up at 11am and got a phone call at 10:15am. Great turn around time
The timing and care has been great… I…
The timing and care has been great… I really like the way they covered warranty for my tyres under their exclusive tyre care plan.
Super fast
Super fast, helpful and efficient. Even at the peak of Christmas shopping! Thanks!
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