mycar Tyre & Auto - Penrith Reviews 

764
TrustScore 5 out of 5

4.8

Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Well, I was going to give it 5 stars but the reception area in Penrith really is not nice. The staff are good but the interior is drab, cold and uninviting. A few dollars spent there would make all... See more

Rated 5 out of 5 stars

I’ve been using MyCar for around four years. The staff are always friendly, and very helpful. My car always seems to drive better after a service, and I’ve never had a bad experience. The team mak... See more

Rated 5 out of 5 stars

Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more

Rated 5 out of 5 stars

Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Penrith

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia

  • (02) 9212 8933

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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4.8

All reviews

(764)

35,705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

From first point of contact by phone was exceptional with the service I received then on the day of dropping my car off I was greeted by Kath who was smiling and was very attentive regarding pick up time. It’s always good to be greeted by someone smiling and friendly. Keep up the great work Kath

January 17, 2026
Rated 2 out of 5 stars

Avoid

The work was done incorrectly. The only reason it's 2 stars instead of 1 is because they stayed back to fix it.

They also insisted I needed new tyres when my tyres were only 18 months old and regularly tested for tyre pressure etc. Avoid

November 7, 2025
Rated 5 out of 5 stars

Fantastic Experience

From getting the quote to booking in the service was fantastic. The staff were lovely and very helpful. I would 100% recommend this place to anyone who needs new tyres!

January 13, 2026
Rated 5 out of 5 stars

Lexus.


This was the 2nd time I had My Car work on our vehicle and I must say we are very happy with the outcomes.

More importantly the owner of the business has showed himself to be a man
Of integrity who runs a professional and honest business.

Well Done My Car Penrith.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Easy online booking and report a printed report for thongs that need attention...
Great Job.

December 30, 2025
Rated 4 out of 5 stars

Counter service fantastic - poor tyre fitting - rims covered in oil overspray

The counter service was fantastic, The trye fitting not so. I don't mind so much when the tires are sprayed with oil when finished, but to over spray onto rims and not clean after, is not professional. I'll now have to go and wash that oil of the tires and clean the rims. just cleaned the car and rims 1 week ago. So yeah not happy about the poor trades skills on clean up.

January 5, 2026

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