Well, I was going to give it 5 stars but the reception area in Penrith really is not nice. The staff are good but the interior is drab, cold and uninviting. A few dollars spent there would make all... See more
Location
Switch locationNepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU
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See what reviewers are saying
I’ve been using MyCar for around four years. The staff are always friendly, and very helpful. My car always seems to drive better after a service, and I’ve never had a bad experience. The team mak... See more
Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more
Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Penrith
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia
- (02) 9212 8933
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Highly Recommend
Penrith My Car are always helpful, friendly, and efficient. They explain everything, give options and communicate at each step as needed. I recommend them to everyone I know. Great service, great prices. Kathy at the desk is amazing and Jared, the manager, is always available to explain or lend a hand when needed. Thanks My car!
Efficient and friendly service from…
Efficient and friendly service from everyone involved.
Cathy was a delight to deal with
Cathy was a delight to deal with. She called and kept me updated very professional and funny 😁
Kathy was super lovely
Happy with the overall service.
Fast and friendly service
Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a few other bits and pieces. I can’t fault the work done in a timely manner by the mechanics and the friendly service on the front desk. Cathy is upfront but always friendly and polite.
Kathy and the staff at Penrith couldnt…
Kathy and the staff at Penrith couldnt be more helpful and friendly. Great job team
Katie is very accommodating and always…
Katie is very accommodating and always happy to help. Service is prompt and fees reasonable. I have 3 cars being serviced at mycar penrith.
May use AI-assist with repliesRead more
Lock nuts
Put car in for 2 front tyres and wheel alignment. After half an hour I received a call to say they couldn't get the 2 wheels off because the lock nut socket/tool was stripped. Unfortunately, i have no way of knowing if the previous tyre installers had damaged the socket or if it was Mycar people. My disappointment is that the Mycar people were at a loss to know any way of removing the 2 lock nuts. It seemed a little incompetent. To be honest, once they tried inserting the socket they should have realised the socket was already damaged and contacted me instantly. Just didn't add up, especially from a large tyre/automotive company.

Reply from mycar Tyre & Auto - Penrith
The front counter staff
The front counter staff, Donna? was the bomb. Quick cheerful, knowledgeable, professional and a breeze to work with.
Mycar Penrith is what customer service…
Mycar Penrith is what customer service is all about.
Great Team, thank you
Will definately be dealing with them again.
Always a good experience
Quick and customer focused
Quick turnaround from placing my order to getting my tyres replaced and fitted. Mycar was then able to accommodate the fact I needed my car back earlier than my original booking time when I dropped it in.
Tyre replacement sourced exact tyre I…
Tyre replacement sourced exact tyre I wanted & ordered it in. Arrived promptly good price. Replacement was done in timeframe I was told. Very friendly, helpful & professional. I was surprised what 12 month warranty cover even a puncture .
Prompt and efficient service
Great value
Very punctual and reliable . Don’t try to oversell additional work. They let me know what I might need looking into at my next service
Easy booking service and fast service
Easy booking service, staff available did not have to wait to be served.
Work was completed earlier the time given at appointment and text message was also received to say car was available to be collected.
Would recommend the Penrith store
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