mycar Tyre & Auto - Penrith Reviews 

764
TrustScore 5 out of 5

4.8

Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Well, I was going to give it 5 stars but the reception area in Penrith really is not nice. The staff are good but the interior is drab, cold and uninviting. A few dollars spent there would make all... See more

Rated 5 out of 5 stars

I’ve been using MyCar for around four years. The staff are always friendly, and very helpful. My car always seems to drive better after a service, and I’ve never had a bad experience. The team mak... See more

Rated 5 out of 5 stars

Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more

Rated 5 out of 5 stars

Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Penrith

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia

  • (02) 9212 8933

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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4.8

All reviews

(764)

35,713 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good friendly service.

My two new tyres and wheel alignment were easily booked online with my choice of drop off and pickup time. The work was completed well before my pickup time. The office manager was very courteous and helpful as I also arrived 45minutes early, but was able to leave my car there before my booking time.

September 10, 2025
Rated 5 out of 5 stars

A great experience for car novices

The MyCar team are always so helpful and happy to answer any question and explain exactly what they are doing and why. For someone who is not a 'car-person' that's really appreciated.

September 11, 2025
Rated 2 out of 5 stars

Lack of information.

There is nothing listed on my tax invoice to indicate work completed on my car.

I asked to be contacted when work on my car was completed. This wasn’t done.

September 9, 2025
Rated 5 out of 5 stars

Great service

Timely service, good communication and when there was a tyre delivery delay they upgraded my tyres for the same original price to prevent inconvenience to myself which was very much appreciated.

September 2, 2025
Rated 5 out of 5 stars

Great Place and Great Staff

I went in yesterday after I had a tyre puncher, the staff were so lovely and accommodating. Every time I go in they put the customer first and get the problem fix. Can not recommend them enough.

August 21, 2025
Unprompted review
Rated 2 out of 5 stars

Better communication

Better communication.

I really love bringing my car but this recent visit , noticed new staff and the usual lady I normally see at desk isn’t there . I did not get any text about updates of my car if it was ready. Also normally get a call to get updates but did call a few times no answer and only answered an hour before closing time to find out my car was ready to be picked up.

August 20, 2025
mycar Tyre & Auto - Penrith logo

Reply from mycar Tyre & Auto - Penrith

Hi Summer,

Thank you for your feedback and we are sorry to hear of the experience on your recent visit. We are happy to hear overall you love bringing your vehicle to mycar. 

Please be advised we have passed on your feedback to our Operations Team to address with store. 

We apologise for the inconvenience this has caused 

Kind regards

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