Well, I was going to give it 5 stars but the reception area in Penrith really is not nice. The staff are good but the interior is drab, cold and uninviting. A few dollars spent there would make all... See more
Location
Switch locationNepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU
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See what reviewers are saying
I’ve been using MyCar for around four years. The staff are always friendly, and very helpful. My car always seems to drive better after a service, and I’ve never had a bad experience. The team mak... See more
Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more
Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Penrith
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia
- (02) 9212 8933
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Excellent service as usual!
Jared and his team were…
Jared and his team were straightforward, very polite and attentive! Thank you for all the help with my service :)
Good friendly service.
My two new tyres and wheel alignment were easily booked online with my choice of drop off and pickup time. The work was completed well before my pickup time. The office manager was very courteous and helpful as I also arrived 45minutes early, but was able to leave my car there before my booking time.
A great experience for car novices
The MyCar team are always so helpful and happy to answer any question and explain exactly what they are doing and why. For someone who is not a 'car-person' that's really appreciated.
Lack of information.
There is nothing listed on my tax invoice to indicate work completed on my car.
I asked to be contacted when work on my car was completed. This wasn’t done.
Didn’t complete the job on the day I…
Didn’t complete the job on the day I had off work to get it done. Charged me $560 per tyre and when I done some research found the same tyres for over $100 less elsewhere. Won’t be returning.
Great service
Timely service, good communication and when there was a tyre delivery delay they upgraded my tyres for the same original price to prevent inconvenience to myself which was very much appreciated.
Courteous Staff and Great Service
Courteous staff and service, new tyre fitting, and rego check done well within estimated time. Very pleased with the mycar team at Penrith.
Great customer service
Great customer service, timely and efficient completion of required works.
Always informs me of any issues and…
Always informs me of any issues and explains the problem, friendly and helpful been with them 20 years.
Great friendly customer service with…
Great friendly customer service with great attention to detail in car care service. I bring all three of up cars here regularly.
Great Place and Great Staff
I went in yesterday after I had a tyre puncher, the staff were so lovely and accommodating. Every time I go in they put the customer first and get the problem fix. Can not recommend them enough.
May use AI-assist with repliesRead more
Better communication
Better communication.
I really love bringing my car but this recent visit , noticed new staff and the usual lady I normally see at desk isn’t there . I did not get any text about updates of my car if it was ready. Also normally get a call to get updates but did call a few times no answer and only answered an hour before closing time to find out my car was ready to be picked up.

Reply from mycar Tyre & Auto - Penrith
Friendly staff reasonable time
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