The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more
Location
Switch locationPimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more
Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Pimpama
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia
- (07) 3215 8350
4.7
Excellent
479 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very thorough inspection and report
Very thorough inspection and report. Communication due to weather delays excellent at all stages
March 12, 2025
Good honest friendly service
The guys at pimpama are great I went there with an issue with car’s suspension they went through and checked all the bushes etc band told me what they had found and even had a quote to replace the worn parts rung me and told me what issue was and a price to fix was done that day
March 10, 2025
Really appreciative
Have been having our cars (Lexus and Mercedes) serviced at mycar for the past 3 years. Always been really happy with the service. The last service was booked and paid online, upon picking up the car I was given a really thorough handover of the car and even a refund for a filter that didn't need changing at the time. Really appreciative.
February 12, 2025
Review !
From customer service to the labour and pricing . A1 in my opinion, as I have used plenty of other establishment in the pass and rate this place , a gold star .
Thankyou to Jamie and the team !
March 5, 2025
Honestly i can't fault MyCar!
Honestly i can't fault MyCar!
I've never known a Mechanics to be so honest and as helpful as these guys!
Customer for life
February 27, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had a 60 thousand Km service on my…
I had a 60 thousand Km service on my Triton. I am disappointed that the schedule of work carried out is not listed fully on the invoice. As this is the vehicles first major service, but has only done approx. 24,500 kms, I am keen to show that all required work was completed, in case of having to claim under warranty. I would like a full schedule of works emailed to me please.
February 25, 2025
Reply from mycar Tyre & Auto - Pimpama
Hi Lex,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Needed urgently tyre replacement and…
Needed urgently tyre replacement and the team were able to book me in in 10 mins, and replace 2 tyres within 40 mins. Super friendly and helpful. Tha k you
February 17, 2025
Nice and Easy service
Easy to book online, drop off and ready on time. Car neat and tidy with no issues.
February 24, 2025
Good planning and work well done
February 14, 2025
It would have been more stars but I…
It would have been more stars but I forgot to use my flybys card.
February 20, 2025
Mycar Tyre & Auto @ Pimpama was great
Mycar Tyre & Auto @ Pimpama was great! They price matched and fitted 4 new tyres and carried out a wheel alignment all within 1 week of placing my call and securing my booking. Fast, competitive and efficient service. Would use again!
February 14, 2025
I have been a customer at Pimpama for…7 years
I have been a customer at Pimpama for the life of my Nissan Qasquai and have always received great service and attention to detail.
February 13, 2025
Disappointing experience from start to…
Disappointing experience from start to finish. All conversations from the man I spoke to was condescending and rude.
On the day I dropped off my car I heard nothing, until I went out my way to call at 4:45. They made up some lie saying they needed more time and kept it for an extra day. The next day called to refer me somewhere else because it was out of their scope... still charged me $100. The final piece of the cake was my car has come back DAMAGED - with the rear of the car damaged with white paint thats been scraped. Would NEVER recommend anyone to go here ever.
February 4, 2025
Reply from mycar Tyre & Auto - Pimpama
Hi Dajan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Fast and well communicated
February 11, 2025
Great service
Great service, tyre was fixed under warranty. Always good there, thanks guys. See you again soon.
February 6, 2025
Rob and the team did a great job five…
Rob and the team did a great job five star service
January 31, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.