The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more
Location
Switch locationPimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more
Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Pimpama
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia
- (07) 3215 8350
4.7
Excellent
479 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Expert honest service, many thanks
MyCar Pimpama Drove over a sanding wheel that punctured a tyre. Went to my car expecting to have to buy a new tyre. Damian and his team helped me very quickly, much appreciated. Plus so honest as they fixed the tyre instead of selling me a new one. Will definitely go back when I need new tyres.
April 22, 2025
On time and good service
April 16, 2025
My experience dealing with the guys at…
My experience dealing with the guys at MyCar Pimpama is definitely worth 5 stars. They are very helpful and genuinely go out of their way to make sure the service provided is top notch. Will always use them for all my mechanical need in future.
April 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Inside of my car smelt like petrol for…
Inside of my car smelt like petrol for days after. Also wasn't expecting to pay $700 for a service even with an air filter. Small 1.4 litre car and have never paid over $350 for a service with Mycar in the past so guessing prices have gone up considerably so will need to shop around next time.
April 12, 2025
Reply from mycar Tyre & Auto - Pimpama
Hi Rick,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Excellent customer service
April 12, 2025
Easy to deal with and did a great job
April 12, 2025
So fast and efficient.
April 12, 2025
Great friendly service
The guys were really friendly, reliable, accommodating and fair priced. Will definitely use them for all my mechanical problems.
April 11, 2025
Friendly and well informed. Came back very promptly to fix a small issue.
Friendly and well informed.
April 2, 2025
On time n performed what was told
March 21, 2025
Very friendly team
March 20, 2025
The Staff were very helpful and…
The Staff were very helpful and professional and went above and beyond I highly recommend this business
March 26, 2025
Job done well
March 26, 2025
Very professional,exceptional at there…
Very professional,exceptional at there job and I always feel I'm in good hands.😊Great job.
March 24, 2025
Great service
I needed 1 tyre replaced and a wheel alignment no appointment Saturday morning and the team fit my car in and 1 hour later it was ready they were very busy too
March 22, 2025
Friendly and reliable service.
March 20, 2025
Great service
Great service, great prices, work always completed on time and to a good standard.
March 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.