mycar Tyre & Auto - Redbank Plains Reviews 

302
TrustScore 4.5 out of 5

4.5

Town Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU


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Rated 5 out of 5 stars

As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... See more

Rated 5 out of 5 stars

I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... See more

Rated 5 out of 5 stars

The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... See more

Rated 5 out of 5 stars

From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Redbank Plains

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia

  • (07) 3215 8352

4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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4.5

All reviews

(302)

32,309 reviews in the last 12 months

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Rated 5 out of 5 stars

I got a flat tyre and took my car to…

I got a flat tyre and took my car to MyCar at Redbank Plains (Town Square) without an appointment. They were friendly, helpful and repaired my tyre at no cost. (My tyre was under warranty, The screw through was not) but still No cost. They went above and beyond, checked all my tyres for wear and air, and this was all done within an hour. I will only be taking my car to MyCar from now on. Thankyou to you all.

November 18, 2025
Rated 1 out of 5 stars

Mycar disappointment

I booked an appointment with the call centre and after seeing an ad that said my car mobile tyre fitting $29 per tyre. The lady asked was I supplying tyres and I told her I have 4x secondhand loose tyres that just need fitting. She asked that model then told me it was $49 or $50 a tyre and a call out fee of $50. No worries a bit dearer than the ad but no dramas I booked it in for the following week. I work night shift so I booked the fitting for late in the afternoon between 2-4pm and when I woke up around 12pm to a missed call and a message from the tyre fitter asking are the tyres loose and are they new? I was like here we go so I responded they are loose but they’re secondhand and he told me that he couldn’t fit them a little bit ironic I thought seen as half the world lives in countries with the snow and everyone changes their secondhand tyres every six months, but apparently not in Australia for Mycar. A really poor effort Mycar I will not be utilising your services again.

November 10, 2025
Rated 5 out of 5 stars

Reasonable prices and helpful employees

The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose and the price was very reasonable!!! We have also bought tyres from them over the past few months at reasonable prices.

November 8, 2025
Rated 1 out of 5 stars

Sorry for low rate but i took my car…

Sorry for low rate but i took my car for General Service on Monday and i didn't even drive this car on Tuesday, was drive only around 15minutes from one location to other location, on wednesday morning at 6:10am, when i started the car, i noticed something wrong, i took my car back to mycar, and i had to pay another $902 which i wasn't happy with, how you can take a car in service and the next day you notice any issue.

November 3, 2025
Rated 5 out of 5 stars

Friendly and helpful staff…

I have found the staff are very friendly and helpful. I booked in for a normal service and they identified several items that should be taken care of and contacted me and provided estimates giving me the option to choose which to proceed with.

October 16, 2025
Rated 1 out of 5 stars

Tell you lies

Told they took fleet card. Didn't work and kept getting asked what fleet card even though I told them

October 30, 2025
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Reply from mycar Tyre & Auto - Redbank Plains

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Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service, great communication I always knew what was going on. Easy drop off and pickup of vehicle. Special mention for Donna Dix who is awesome and deserves a bonus.

October 29, 2025
Rated 5 out of 5 stars

Wonderful service

Service at mycar Redbank plains town square was amazing, the reception lady was very helpful, I have chronic back pain
I went upstairs to do shopping to kill sometime when I had enough I went back to sit n wait at mycar, the lady organised one of the workers to get my car done so I didn’t have to wait so long, they also parked my car for me at the door so it was easier for me to get into my car, the reception lady also offered to help me pack my shopping in my car and she also walked my trolly across to the trolly bay for me
Very very thankful for making my life a little easier for me (I am new to this chronic pain lol) mycar always do a great job with my car and the service is friendly and great, I won’t take my car anywhere else
Thank you mycar ❤️

October 28, 2025

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