As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... See more
Location
Switch locationTown Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... See more
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... See more
From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia
- (07) 3215 8352
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got a flat tyre and took my car to…
I got a flat tyre and took my car to MyCar at Redbank Plains (Town Square) without an appointment. They were friendly, helpful and repaired my tyre at no cost. (My tyre was under warranty, The screw through was not) but still No cost. They went above and beyond, checked all my tyres for wear and air, and this was all done within an hour. I will only be taking my car to MyCar from now on. Thankyou to you all.
Mycar disappointment
I booked an appointment with the call centre and after seeing an ad that said my car mobile tyre fitting $29 per tyre. The lady asked was I supplying tyres and I told her I have 4x secondhand loose tyres that just need fitting. She asked that model then told me it was $49 or $50 a tyre and a call out fee of $50. No worries a bit dearer than the ad but no dramas I booked it in for the following week. I work night shift so I booked the fitting for late in the afternoon between 2-4pm and when I woke up around 12pm to a missed call and a message from the tyre fitter asking are the tyres loose and are they new? I was like here we go so I responded they are loose but they’re secondhand and he told me that he couldn’t fit them a little bit ironic I thought seen as half the world lives in countries with the snow and everyone changes their secondhand tyres every six months, but apparently not in Australia for Mycar. A really poor effort Mycar I will not be utilising your services again.
Reasonable prices and helpful employees
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose and the price was very reasonable!!! We have also bought tyres from them over the past few months at reasonable prices.
Prompt booking
Prompt booking , friendly staff & thanks to the young tyre fitter awesome job
Sorry for low rate but i took my car…
Sorry for low rate but i took my car for General Service on Monday and i didn't even drive this car on Tuesday, was drive only around 15minutes from one location to other location, on wednesday morning at 6:10am, when i started the car, i noticed something wrong, i took my car back to mycar, and i had to pay another $902 which i wasn't happy with, how you can take a car in service and the next day you notice any issue.
Hard to find parts? I think not
Have a vehicle thats hard to find parts for and the team not only found them quickly, but installed them expertly at a surprisingly pleasant price.
Very good customer service
Very good customer service, great communication through out.
Friendly and helpful staff…
I have found the staff are very friendly and helpful. I booked in for a normal service and they identified several items that should be taken care of and contacted me and provided estimates giving me the option to choose which to proceed with.
May use AI-assist with repliesRead more
Tell you lies
Told they took fleet card. Didn't work and kept getting asked what fleet card even though I told them

Reply from mycar Tyre & Auto - Redbank Plains
Friendly and efficient service
Friendly and efficient service, great communication I always knew what was going on. Easy drop off and pickup of vehicle. Special mention for Donna Dix who is awesome and deserves a bonus.
Wonderful service
Service at mycar Redbank plains town square was amazing, the reception lady was very helpful, I have chronic back pain
I went upstairs to do shopping to kill sometime when I had enough I went back to sit n wait at mycar, the lady organised one of the workers to get my car done so I didn’t have to wait so long, they also parked my car for me at the door so it was easier for me to get into my car, the reception lady also offered to help me pack my shopping in my car and she also walked my trolly across to the trolly bay for me
Very very thankful for making my life a little easier for me (I am new to this chronic pain lol) mycar always do a great job with my car and the service is friendly and great, I won’t take my car anywhere else
Thank you mycar ❤️
Good service, great communication
The staff and customer service was fantastic, excellent communication
Great service fast work and good prices…
Great service fast work and good prices definitely going to continue going to my car Redbank plains
Great staff - wonderful customer service
Wonderful customer service and great car services. I've always found them to be fantastic and very accommodating especially when I drop in to have a light changed.
Easy to book and a job well done my car…
Easy to book and a job well done my car seems like new although it’s 10 years old now! Great job and now I have a local service centre with free road side assist if I need it! Great perk 🙌🙌🙌
Would like to appreciate Josh for his…
Would like to appreciate Josh for his prompt support to fix my car within no time when I was in deep trouble.
Shoutout for Josh from Mycar Redbank plains.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







