As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... See more
Location
Switch locationTown Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU
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See what reviewers are saying
I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... See more
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... See more
From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia
- (07) 3215 8352
4.5
Excellent
302 reviews
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Highly recommended
Service completed in a good time frame. Clear quote as required and flexible with booking back in. Only issue, hard to get in but that is more a positive sign to their workmanship.
May 18, 2025
Not even 3 weeks after a service
Not even 3 weeks after a service, my car battery died. The corrosion is so bad I have to replace the terminal. i have no faith, a battery check was completed as they didn't mention this to me or that it may need replacing soon.
April 30, 2025
Very much convenient for being a…
Very much convenient for being a Saturday an so close to home thank you very much
May 11, 2025
Easy to deal with staff
Easy to deal with staff. very professional. Do what they say they are going to do.
April 24, 2025
The team were all polite and…
The team were all polite and professional.
The service was done in a timely manner.
May 1, 2025
Great with communication
Great with communication. Ben rang twice to confirm before going ahead with works.
Also impressed I was asked for Flybuys.
Great service from Ben.
I will definitely utilise this Mycar in future
April 26, 2025
Quite decent treatment … good customer service
Quite decent treatment not the absolute best price I expected but I can’t tell them what part I need. They were smart enough to put the right thing in, bar silly
Toyota having 3 parts for an identical model, they did the job and it works good now.
April 18, 2025
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unsure if my concerns were properly looked at
I left notes about my concerns regarding the starting issue and a strange sound when I booked the service online. However, when I came to collect my car, there was no comment or explanation provided regarding those issues.
When I asked about them, the front staff was not sure so another mechanic quickly took the car out for a test drive. This left me feeling uncertain about whether a proper inspection had been carried out during the service.
March 31, 2025
Reply from mycar Tyre & Auto - Redbank Plains
Hi Sara,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very unhappy
Very unhappy. The spare remote control was returned completely in pieces and the plastic frame trim around the passenger door handle is now missing
April 6, 2025
Reply from mycar Tyre & Auto - Redbank Plains
Hi Ralph,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great staff and efficient service
Great staff and efficient service. Well done, thankyou and I will come back here when I need to.
April 5, 2025
Above and beyond
Always happy to help, promptly and with a smile. And job always well done. Thank you
March 27, 2025
Did repair straightaway and back on the…
Did repair straightaway and back on the road which I require in our line of work
March 31, 2025
MyCar were quick to diagnose the issues…
MyCar were quick to diagnose the issues and provided a quote upfront so no hidden costs...they also had my car ready 3 hours earlier than quoted which meant I could go to work for a few hours
March 21, 2025
Friendly staff
Friendly staff. Fast turnaround even though the workshop had minimal staff.
March 21, 2025
Highly recommend these guys Highly recommend these guys. They had my vehicle half a day to replace rotors & brakes they done an amazing job at the right price definitely be going back to them in near
Highly recommend these guys. They had my vehicle half a day to replace rotors & brakes they done an amazing job at the right price definitely be going back to them in near future
March 19, 2025
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