As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... See more
Location
Switch locationTown Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU
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See what reviewers are saying
I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... See more
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... See more
From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia
- (07) 3215 8352
4.5
Excellent
302 reviews
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From the time I booked my car in to…
From the time I booked my car in to have a service they were giving me all the information I needed, rang me to let me know I needed a particular filter that wasn't in my last service that needed replacement before they put it in when I picked up my car explained I will need new tyres and gave me a quote very professional
March 25, 2025
Left grease marks all over the front…
Left grease marks all over the front and back door from getting in and out of car im assuming. After i’d just had it properly cleaned.
March 22, 2025
Quick & simple.
Well I stuffed some tyre's dodging a cat on the road. I drove up & they didn't mess about with "You don't have an appointment" they just fixed it. Fast and simple.
March 14, 2025
Very quick response and staff are very…
Very quick response and staff are very friendly.
My puncture tyre was repaired in no time
March 20, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I told him to do tyre rotation
I told him to do tyre rotation, wheel alignment but they did only wheel alignment.
March 12, 2025
Reply from mycar Tyre & Auto - Redbank Plains
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Easy to do business with
March 3, 2025
Quick and easy
Very quick, very efficient. Booked the next day and it took 1.5hrs for everything I needed. Got a text to return, super streamline.
February 22, 2025
Our car needed a new radiator asap…
Our car needed a new radiator asap these guys got it done on the day we took it in told them ill pick it up in the morning asap. so far so good, we haven’t had any problems yet with our car been overheating its been 3 days now so thank you guys. Andd sooo glad they do after pay too 😊
February 26, 2025
Excellent
Very easy to book, reception staff were lovely and everything was done in the timeframe I required. Will definitely be back.
February 21, 2025
Initially was cancelled as mechanical…
Initially was cancelled as mechanical was sick, they re booked on a date that suited me and I was able to pick the time of collection. Lady in charge was very helpful
February 14, 2025
Very unhappy customers after booking…
Very unhappy customers after booking my holden colorado for a clutch replacement on 06/01/2025,
ONLY to receive call next day. They could not fix my car due to new manager left store, but have to wait till new manager arrives and will give me call back when to bring my car back in to redbank Plains store.
February 5, 2025
Unprompted review
Reply from mycar Tyre & Auto - Redbank Plains
Hi Saialala,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Honestly if I could give minus I would
Honestly if I could give minus I would. Got a service, was satisfied thought I got looked after by them. Booked in for the next the extra work they recommended I needed done. I broke down on the way to my service, ended up at another mechanic where I discovered the oil hadn't been changed and there was no coolant at all. Very disappointed.
January 23, 2025
Reply from mycar Tyre & Auto - Redbank Plains
Hi Josh,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always well priced and helpful
January 23, 2025
I get my Honda Civic type r serviced…
I get my Honda Civic type r serviced from my car Redbank plains all the time.Tjey do a wonderful job.To the specifications of Honda dealership.Bery happy customer
January 7, 2025
Great staff was lots of help
January 4, 2025
Excellent customer service
Lady at front was lovely and helpful. The team was fast and efficient.
December 28, 2024
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