mycar Tyre & Auto - Redbank Plains Reviews 

302
TrustScore 4.5 out of 5

4.5

Town Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... See more

Rated 5 out of 5 stars

I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... See more

Rated 5 out of 5 stars

The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... See more

Rated 5 out of 5 stars

From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Redbank Plains

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia

  • (07) 3215 8352

4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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4.5

All reviews

(302)

29,246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this place these…

I highly recommend this place these guys go above & beyond each & every time I can't recommend them enough as a female we want a place we can go that you trust you are not gonna get ripped of multiple times my car have exceeded my expectations & showed me good trust worthy people do still exist I won't take my car anywhere else. ⭐️⭐️⭐️⭐️⭐️

September 6, 2024
Rated 5 out of 5 stars

Made my day ..

These guys are amazing. Needed help fast at the last moment. Had a large screw in my tyer and had a long drive. No question asked..fixed straight away..you guys are the best..thank you for helping me ..

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

So helpful and professional.

So helpful and professional.
The team found an issue during routine service and were able to sort it out by the end of the day. No hidden costs and super honest.

August 22, 2024
Rated 1 out of 5 stars

Twice in one week I booked a certain…

Twice in one week I booked a certain time, hand them my car would come back in couple of hours and my car is still parked forgetting all about it
This happened yesterday and Wednesday
Will never go to Redbank plains branch
And also while there a man came in also made a complaint

July 31, 2024
mycar Tyre & Auto - Redbank Plains logo

Reply from mycar Tyre & Auto - Redbank Plains

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Blown away with experience and customer…

Blown away with experience and customer service! Dylan’s customer service provided on my initial call instantly relieved my stress and anxiety about an unexpected flat tyre. His commitment in helping me with finding appropriate tyres at such short notice was unreal. He phoned me back within minutes and clearly provided options that were available for me and provided advice regarding the tyres, warranty and the best deal as such. After finishing an overnight shift with no sleep, I attended my appointment first thing the next morning and was even more impressed with Dylan, his communication and updates and also witnessing great customer service provided to other customers who came in and out while I was waiting. Beyond refreshing in this day of age to witness genuine and caring service to customers. Will definitely return for any future car needs if required!!!

July 24, 2024
Rated 5 out of 5 stars

Great staff, Job well done! I highly recommend!

I am so Thankful to the staff at Redbank Plains Town Square My Car Tyre and Auto! I had to unfortunately inform them that I would only be getting money to pay for my cars repairs in 7 weeks from when my car was towed to their workshop! They were so incredibly accommodating and understanding! Thank you so much Donna and Hayden for your patience and hard work! I'm so happy to now have my car back!

July 18, 2024
Rated 4 out of 5 stars

Great Local Option

They were helpful and offered great value. Nothing of note, both positive nor negative, which is why it's not a five, but would recommend

July 8, 2024
Rated 5 out of 5 stars

Great service

Check engine light come on and pulled in without an appointment right before closing and they had my car in and fixed for me the next day. Great service from everyone I dealt with

July 3, 2024

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