mycar Tyre & Auto - Redbank Reviews 

287
TrustScore 4.5 out of 5

4.6

Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... See more

Rated 5 out of 5 stars

Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... See more

Rated 5 out of 5 stars

Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... See more

Rated 5 out of 5 stars

Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Redbank

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Australia

  • (07) 3215 8330

4.6

Excellent

TrustScore 4.5 out of 5

287 reviews

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4.6

All reviews

(287)

32,205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well conducted and fast

Easy to communicate through the process, well set expectations, great products (Continental), pricing is outstanding. Both call centre staff Sippar and work shop staff were outstanding. Finally the car looks great.

March 20, 2026
Rated 5 out of 5 stars

The phone booking was a bit of a mix up…

The phone booking was a bit of a mix up and we arrived at the wrong mycar .But the gentleman there wàs very nice accepted my car and replaced my tyres and did a wheel alignment very happy with the price the time and service

March 10, 2026
Rated 5 out of 5 stars

Ben and Crew

Ben and the lady (Donna maybe* sorry i forgot)
Were wonderful... understanding and down to earth.
Nothing a problem. Will be back for take 2
Was recommended by Loki ex Sunnybank boss.
You have some good staff at Redbank!
Keep up the good work Ben

February 24, 2026
Rated 5 out of 5 stars

Clifford was absolutely fantastic

Clifford was absolutely fantastic.
Took my vehicle in thinking it was an alternator and advised him of the issues I have been having, however it was only the battery .Alot of people would jump on the opportunity to take the extra however Clifford and the team at Redbank are honest and very thorough.
Great communications, honest and reliable and trustworthy and very accommodating to all of my questions.
Thank yous

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication!

Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I booked in late and told them I needed the car for school pick ups and they had it ready and waiting. Highly recommend 🙌

February 17, 2026
Rated 3 out of 5 stars

NOT HAPPY JAN

Over priced for work carried out for a logbook service.
Was not contacted when finished to collect my vehicle.
Excessive use of TYRE SHINE that ended up all over my car.
Won't be going back..
Need to do better MY CAR&AUTO..

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Flat tyre on Thursday afternoon

Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it to Mycar Redbank. Went back next day had it fitted for me in 10 minutes. Wonderful service. Highly recommend.

January 16, 2026
Rated 5 out of 5 stars

Recently I’ve had to visit these fellas…

Recently I’ve had to visit these fellas more times than I’d like to admit with some issues, I’m not really sure if it’s the same in the mechanic business but I know it must get annoying working on the same car multiple times, and they didn’t complain once (at least not to my face haha) they did great work, I couldn’t be happier

December 31, 2025
Rated 3 out of 5 stars

Particularly poor communication

Particularly poor communication. You'll ring, they promise to call back, doesn't happen. You call once again to find out that they sorted out the problem but failed to fill you in about what the actual outcome was.

December 19, 2025
mycar Tyre & Auto - Redbank logo

Reply from mycar Tyre & Auto - Redbank

Hi Jesse​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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