mycar Tyre & Auto - Redbank Reviews 

287
TrustScore 4.5 out of 5

4.6

Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... See more

Rated 5 out of 5 stars

Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... See more

Rated 5 out of 5 stars

Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... See more

Rated 5 out of 5 stars

Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Redbank

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Australia

  • (07) 3215 8330

4.6

Excellent

TrustScore 4.5 out of 5

287 reviews

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4.6

All reviews

(287)

32,242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Fast service. Was running late to pick up my car and they waited 20 minutes after closing time, which was very helpful. Definitely recommend.

October 17, 2025
Rated 4 out of 5 stars

They managed to book me in at short…

They managed to book me in at short notice, service was performed and car collected at the quoted time and feedback on what medium/high maintenance was required. However, a week and half later I am still waiting on the quote for the required maintenance to come through so I'll have to make a followup call this week.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Such a good experience here

Such a good experience here. Showed up when they opened with a puncture to my tyre. They were able to get me in almost straight away and price matched the new tires for me.
Friendly staff and quick turnaround

September 18, 2025
Rated 5 out of 5 stars

Jason was an amazing help when it came…

Jason was an amazing help when it came to a price problem as I quoted differently to what I was being charged. He made sure I got a rate that was close to what I was told over the phone. He was incredibly helpful and provided excellent customer service.

September 14, 2025
Rated 5 out of 5 stars

9 years in December

Have been going to mycar since I brought my new car, which has been for 9years in December. Wouldn’t go anywhere else. Best service & tyre repairs I have ever had.

August 30, 2025
Rated 2 out of 5 stars

Horrible customer service, overquote

Horrible customer service, doesn't care about the customers, impatient like we owe them something. Have me a quote for transmission for $1200 for a job that was repaired for $280 elsewhere. Buyer Beware.

August 20, 2025
mycar Tyre & Auto - Redbank logo

Reply from mycar Tyre & Auto - Redbank

Hi Esther,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Professional one stop car service point

The company operates in an impressive and professional way.
So far I honestly haven't had any issues with servicing my car with them. Open lines of communication and ever ready to assist during the time that the car is being serviced.

August 13, 2025

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