We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... See more
Location
Switch locationRedbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... See more
Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... See more
Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Australia
- (07) 3215 8330
4.6
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service nice staff and did the…
Great service nice staff and did the work quickly.
December 15, 2025
Did exactly what I asked
Did exactly what I asked, the cost was reasonable. Staff are friendly, overall would recommend.
December 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Spent the standard repair price but the…
Spent the standard repair price but the mechanics have not checked the brake properly. The car vibrates and the brake is loose when brake applied in downhill and in highway.
November 27, 2025
Reply from mycar Tyre & Auto - Redbank
Hi Nabin,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
My car Redbank- Highly recommended
My car Redbank- Very friendly staff, upfront honest about any issues that needs urgent attention plus a pre-warning of any possible delays on fixing time. Reasonable costs as well.
November 25, 2025
Fantastic service
Wonderful staff and very prompt service. Highly recommended
November 22, 2025
Unprompted review
Excellent Customer service!!
Excellent Customer service!!
Bumped my job as priority even tho mechanic was already busy working on a another Vehicle and gave me a diagnosis in 5 min. Keep up the great work!!
November 17, 2025
Redbank - what a team!!!!!!
Discovered a puncture overnight, called the following morning at 9:16am, drove to the centre and out the door with my tyre repaired by 10:13am. What a team!!!!!!
November 14, 2025
Mycar was able to provide the service I…
Mycar was able to provide the service I needed. It was completed promptly and efficiently for a comparable price.
October 31, 2025
job well done
October 30, 2025
Excellent service
Excellent service when checking in, professional, when working on the car, quick work and again excellent customer service on the pick up
October 30, 2025
Great friendly service
Great friendly service. They went above the standrad customer service when my car broke down a few hundred meters from them & helped push my car to a safe area before getting it into the shop. Im very happy with the work they needed to do to get my car on the road again & the time it took. All round one very happy customer
October 28, 2025
My car has a service garage
I came in for a tyre puncture and a service to the Redbank shop. It has been booked within an hour and the pick up within 2 hours. How quick is that? Excellent customer service, very happy with the price. I highly recommend. Thank you!
October 21, 2025
DISGRACEFUL
DISGRACEFUL. took my car here for a wheel alignment and caught them revving the engine with the bonnet open while staff and random members of the public were filming it and leaning in the engine bay touching everything. When questioned as to why they were revving the engine I was told the guys were just curious. WTF!!! Extremely unprofessional and the wheel alignment was garbage, the car was all over the road and the front tyres were ruined by the time I got home. Stay away from these clowns!!!
October 30, 2024
Unprompted review
Radiator replaced and sanity maintained
MyCar Redbank recently replaced my radiator and thermostat as requested. I often replace parts myself but these were beyond the capacity of my toolbox and my frustration tolerance. MyCar Redbank also replaced the oil filter which I hadn't done during my recent oil change as it's difficult to get to but much easier with the radiator out. The staff were helpful and courteous and I'll definitely go there again. In fact I have to because there's a noise that I haven't been able to find and resolve myself.
October 9, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.