We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... See more
Location
Switch locationRedbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU
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See what reviewers are saying
Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... See more
Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... See more
Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Australia
- (07) 3215 8330
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Friendly staff & quick service with…
Friendly staff & quick service with replacing my tyre.
Excellent service
Jason was excellent in fixing an issue for my sons car at RedbankPlaza. Got in last minute, when they were already very busy. Will be back for sure.
Friendly staff who were more than happy…
Friendly staff who were more than happy to help with my car trouble. I received very helpful advice for my car.
Great service said what needed doing…
Great service said what needed doing and how much it will cost
all of the staff were friendly and…
all of the staff were friendly and answered all questions asked.
Quick and decent price
Quick to finish getting new tyres on. Decent prices compared to other tyre stores
Happy customer
Booking my car in was easy, they were able to give me a price for service straight away, friendly customer service. Great price also.
An unexpected repair 👩🏻🔧
An unexpected repair came up in my car and the guys at Redbank explained everything clearly for me to understand. I really appreciate the indepth communication when I struggled to understand what went wrong and it was a timing thing of three things all at once. Which felt so overwhelming. Mycar Redbank was very thorough finding the three problems that matched the symptoms. They weren’t able to fix the third due to a part being delayed but did a temporary fix and assured me it was safe and if I needed help with it again before the part arrived that I can just stop in in anytime! Thanks mycar Redbank for being supportive having great communication skills and not being intimidated by my stress or emotions. My car is my lively hood hence why I needed to get back on the road asap and you guys made it happen! Thank you 😊
Helpful and understanding service
This is the second time I take in my car into the Red Bank My Car. Both times they were very friendly and helpful and both times they managed to get me in at short notice and at a time it was suitable. Really happy with the pricing and the service that I got for stock
Well managed (thank you Clifford)
Well managed (thank you Clifford), experienced staff (thanks guys), no job too difficult, all work quoted prior to being done, efficient and timely completion.
I can trust them to do a good job
I have been at Mycar at redbank plaza numerous times and I have found them to be very helpful and professional. They have gone the extra mile when I have needed anything. I feel confident that they will do a good job and they have advised me that I can go back if I have any further issues.
They did not fix the problem that I…
They did not fix the problem that I have mentioned because they did not use the scanner. I paid $590 to check the things which did not have issues.
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