Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
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I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more
As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Rouse Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia
- (02) 8048 3868
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Excellent service and value for money
The service was excellent.. tyre replacement and wheel alignment was done very quickly and the car feels like new now.
On time work completion
Their online booking system works well and they work quickly and efficiently. I booked for a rego check which the said can take an hour but was done half the time.
Thank you
Thank you. My car was serviced and everything is working great. The customer service was efficient and my service was done in two hours. Thank you My Car team.
May use AI-assist with repliesRead more
Very poor customer service
Very poor customer service. The staff were rude, arrogant, and unprofessional. If they can’t even take a phone call and speak properly with customers, I highly doubt the quality of their service. There are definitely better places in the same area that value their customers more.

Reply from mycar Tyre & Auto - Rouse Hill
I had a very poor experience with…
I had a very poor experience with customer service. If they can't even handle a booking correctly, I can only imagine the quality of their overall service. I highly doubt the four and five-star ratings that others have given them. I would not recommend this particular service center. There are other MyCar service centers that are professional and offer much better service, but not this one.
Love the service and how professional…
Love the service and how professional they are!
Had to jump start my car as I had a…
Had to jump start my car as I had a flat battery. Was no problem at all for the guys to replace and install. Waited less than an hour and was on my way. Very grateful!
Highly recommend
Easy to deal with, provided great detail and advice for extra works that needed to be done and acted swiftly
Easy to book and get sorted
Always excellent
Always excellent service and being a proud WRX owner I feel like they care as much about my car as I do.
Very happy repeat customer.
I am a repeat customer at Mycar Rouse Hill. Grant and Toni are always welcoming on arrival and are encyclopaedias of knowledge. The mechanics are very thorough with the work they do, and work is done in a timely manner.
This has been the best used car…
This has been the best used car dealership hands down in Sydney and a top car yard. I highly appreciated and professional and honest opinion
Great service by Grant and the team!
Excellent service
Excellent service- easy to book in, good communication, prompt repair and great advice from the service rep regarding my tyres.
They were very quick and efficient
They were very quick and efficient and it was a very easy process to get the registration inspection safety check
Mycar ripoff
I took my car to Mycar Rouse Hill to have tyres fitted.They did not seem happy that I did not want a wheel alignment and I asked if I could get a pink slip.I returned to the store to pick up my car and was told my car failed the pink slip and required $1500 in repairs and if they weren’t done my car would blow up within 3 months and it would also now need a wheel alignment.I told them I would take my car to my normal mechanic and consult him.My mechanic checked over my car and issued a pink slip.He also had to change the reverse light bulb as it was out.Something that Mycar did not check.I think Mycar thinks because you are young and female that you will just consent to any repairs that they tell you your car needs.I still had to pay $51 for the pink slip that I did not get.
Great service
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