mycar Tyre & Auto - Rouse Hill Reviews 

231
TrustScore 4.5 out of 5

4.6

Resolution Place 4, 2155 Rouse Hill, New South Wales, AU


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Rated 5 out of 5 stars

Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly

Rated 5 out of 5 stars

I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more

Rated 5 out of 5 stars

As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more

Rated 5 out of 5 stars

Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rouse Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia

  • (02) 8048 3868

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

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4.6

All reviews

(231)

32,192 reviews in the last 12 months

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Rated 1 out of 5 stars

Car was serviced in December and we…

Car was serviced in December and we were quoted $2000+ for fixes. Came back in January for the work to be done and next day my car would not turn on. Battery and alternator now need to be replaced even with MyCar claiming they checked battery. Not very thorough on their end.

January 15, 2026
Rated 5 out of 5 stars

Consistent quality of service!

I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed.
I've now started taking my wife's mini to them as well, given Mini Australia has been charging me a king's ransom....and still have no reason for disappointment, as they've done a better job with the servicing than mini Australia.

January 15, 2026
Rated 5 out of 5 stars

Fantastic warranty

I purchased 4 tyres from mycar last year. I recently damaged the side wall on a tyre whilst parking. I returned to mycar to purchase a new tyre, and I was informed that it would be replaced for free due to the warranty offered by mycar.

January 13, 2026
Rated 5 out of 5 stars

Job well done

Job well done. Transparent and honest opinion given about further repairs. Reasonable pricing. Friendly staff and efficient service

January 8, 2026
Rated 5 out of 5 stars

Every time I visit my car shop in Rouse Hill…

Every time I visit their shop in Rouse Hill, I always feel welcomed and well taken care of. They are truly experienced and professional, always giving me the time I need and going the extra mile to make sure my car is perfect. When my car had a dent on the door, they did their very best to help me fix it. It’s so reassuring to know I can trust them with my car !

January 7, 2026
Rated 1 out of 5 stars

Not a great experience

Not a great experience, got logbook service done on 24th December. Later in the day noticed, all oil has been leaked on my driveway. Was without a car over holiday period. Not going back to them again

December 24, 2025
mycar Tyre & Auto - Rouse Hill logo

Reply from mycar Tyre & Auto - Rouse Hill

Hi TK​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Definitely recommend them

Definitely recommend them! As a first time car owner initially I had a problem with just the sheer price of everything (which I know is just the standard and not their fault at all) and I conveyed that in a less than mature way. The staff were so patient with me and talked me through everything that needed to be done while remaining 100% professional even in the face of (let’s be honest) having a brat make an issue. Grant and the team are just solid people and I hope they realise just how good they are at what they do!

Thankyou guys!

December 29, 2025
Rated 2 out of 5 stars

Job done was perfect .

Job done was perfect .

8am was booked online.
But wen arrived, store manager advised of error in the website and 8.30 was the correct starting time. Hope this error will be fixed asap.

December 24, 2025

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