mycar Tyre & Auto - Rouse Hill Reviews 231

I had a very good experience here , the staff and technicians are very knowledgeable and friendly highly recommend and they are my new go to for my car

Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly

Incredible service. Very kind and welcoming staff.

I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a replacement globe.
The manager couldn’t have been more helpful. He immediately offered to replace it for me on the spot — at no charge — with a big smile and genuine courtesy. I was thoroughly impressed by this level of care and generosity. In a world where many businesses charge you for every little thing, mycar went above and beyond without hesitation.
Professional, friendly, and truly customer-focused, I highly recommend them to anyone looking for trustworthy auto service in the Rouse Hill area!
Thank you, mycar Rouse Hill — you’ve earned a customer for life!

Professional, clear communication and fair pricing. Very trustworthy.

Great service by the Team who worked around my schedule. Staff friendly and always willing to help and provide guidance.

I always go to MyCar Tyre & Auto at Rouse Hill.
They always give 5 Star service and look after the owner as well as the car.
Their workmanship is up there with the best.
They have serviced my car for 8 years now.
Second to none. Wouldn’t consider going anywhere else.

Once again the service provided by Toni and Grant was outstanding .Always honest and professional which is appreciated .What could have been a major problem was diagnosed as minor and handled in a timely and cost effective manor .

Quick Booking
On time service

The team at Rouse Hill are always friendly and efficient. Have been serving my vehicles at mycar for the last 8 years and at the Rouse Hill store since it opened and have always had a great customer experience. Thank you

As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car.
I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house for her warm greeting on such a cold morning.
See you for my service

The wheel alignment , balancing and rotation was very fast and was done in less than 30 mins. So barely any wait time. What was disappointing was there was absolutely no explanation or hand over comments on how things were and what was done. It is important to know what was done . Since this was prepaid , I was just handed the invoice and car key.

My dealership service centre does better where they show me the report of what was before and after alignment and explanation of rotation and anything that they noticed like wear of tyres etc. there is no cost advantage to come to Mycar and of service is poor too, I will look elsewhere now.

They purposely had disconnected my dashcam by pulling out power cable when they drove into service bay! This with hurried service with zero communication makes me wonder if I chose poorly by going to them.

Quick, reliable service with great team out the back

My car is like a re-born. Everything goes very well, my car is now very smooth. Thx for your expertise to repair my car.

We always get good service from you. Just keeping you on you on your toes not giving you 5 stars

Great smooth experience. Staff and service were great

My car was booked to have a wheel rotation & alignment. First date booked was cancelled by Mycar due to an electrical issue in the workshop. Work was re-booked for 5/5/26. I was asked to prepay for the rotation & alignment. When the car was apparently finished I was made aware there was some additional work recommended & to call back if I wanted it completed. After getting home I read the technician comments that they couldn’t do the wheel alignment due to excessive wear to the bushings to the control arms. I went back to the store to clarify with the Manager whereby he offered a refund for the alignment that he didn’t know wasn’t done. The problem I have with this is the cost to replace the control arms & the other recommended items came to $3750.00. Another example of older Australians being taken advantage of. I definitely won’t be back there