Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more
As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Rouse Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia
- (02) 8048 3868
4.6
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The online booking was easy
The online booking was easy. The customer service technician was polite and efficient. overall a pleasant experience
May 5, 2026
Grant and the team always give great…
Grant and the team always give great customer service and take care of my car for me and provide me with their findings and recommendations, quotes promptly
May 2, 2026
Professional service with a fair price
Easy online booking. Fair pricing with professional setup, and staff.
April 30, 2026
Grant and Toni once again provided a…
Grant and Toni once again provided a professional , honest and cost effective service ..
May 3, 2026
Friendly and fast service
Friendly and fast service. Great detailed pink slip report. Highly recommended.
April 24, 2026
Peace of mind
Best customer service; very good explanation and solution in professional way.
Peace of mind 👍
April 15, 2026
Great experience from start to finish!
Was easy and convenient to book and pay online, Staff were lovely, they did the pink slip check in about an hour, shop isn’t crowded and chaotic. Overall it was an stress-free experience.
April 21, 2026
Happy with the service
They did a great job. Kept me informed how long it was going to take and why it was going to take that long. I am pleased with their level of service
April 9, 2026
The staff are always amazing and…
The staff are always amazing and helpful. Specially the manager he always makes sure that customers are well informed and looked after.
April 8, 2026
Great Service and People
Nothing is ever a problem, they go out of their way to help and car service is second to none. I have all of the family cars serviced here and they look after us so well. Cannot recommend highly enough.
April 7, 2026
Fast turnaround time.
Fast turnaround time.
Dropped in at 8am and collected at 9.15am on a Saturday. Thank you
April 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not welcoming receptionists
Not welcoming receptionists. Recently went for battery change, I’m the first customer but receptionist sounded already exhausted. Poor.
March 27, 2026
Reply from mycar Tyre & Auto - Rouse Hill
Hi Saba,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Service was quick and efficient
Service was quick and efficient. I got the call that my car was complete in less than an hour as promised
March 18, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.